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Forum Discussion
Annamarie
Jul 06, 2017Aspirant
No Users Found - RemoteNAS
Really need some help!!! Have a Netgear NAS NV+ and have been running RemoteNAS successfully for years. Performed an update a few weeks back. End user informed me she was unable to connect via Rem...
JennC
Jul 06, 2017NETGEAR Employee Retired
Hello Annamarie,
Can you post a screen capture?
Are you entering the email address of the ReadyNAS Remote user? Have you checked if the ReadyNAS is getting on the Internet? I'd suggest adding secondary DNS 8.8.8.8 to the network settings of the NAS too.
Regards,
Annamarie
Jul 06, 2017Aspirant
Also, Email invites also do not work.
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