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Forum Discussion
No Users Found - RemoteNAS
Really need some help!!! Have a Netgear NAS NV+ and have been running RemoteNAS successfully for years. Performed an update a few weeks back. End user informed me she was unable to connect via Rem...
Hello Annamarie,
Can you post a screen capture?
Are you entering the email address of the ReadyNAS Remote user? Have you checked if the ReadyNAS is getting on the Internet? I'd suggest adding secondary DNS 8.8.8.8 to the network settings of the NAS too.
Regards,
OK last post for today and last gut effort to get things working.
Created a new user account: amdlloyd@verizon.net - username alloyd
Also, received "No User found"
Removed secondary DNS since never had that before and things worked fine.
Tried to find user amdlloyd@verizon.net again.....
No go.
"Waving the White Flag"
I give up for tonight.
Gonna read my book.
Same issue here still. Restart didnt work, neither did re-install of the add-on. Here's some print screens:
https://www.dropbox.com/s/r08bdum6vko6udf/ReadyNas_Remote_No_users_found.jpg?dl=0
https://www.dropbox.com/s/x1xk5y7zu1xxrtw/ReadyNas_Remote_profile.JPG?dl=0
Please advise
This has got to be an issue on Netgears end. I have done everything short of reset the device which is not an option. Sure hope they fix it soon. My clients have come to depend on this service for day to day business operations.
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