NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jpscaggs's avatar
jpscaggs
Follower
Aug 05, 2018
Solved

ReadyNAS 104 dead, but can I salvage the data on it?

Hello all, I bought a ReadyNAS RN10400 a few years ago. I put 4 Western Digital 2 TB drives in it, and configured them with either RAID-5 or X-RAID (I can't remember which of the 2 I chose). Everyt...
ReadyNAS Add-ons for Legacy ReadyNAS
  • JanBr's avatar
    JanBr
    Aug 05, 2018

    I have had the problem with an nv+ and bought a simmilar nv+ and there were no problems with recovering the data

Sandshark's avatar
Sandshark
Sensei
Aug 06, 2018

I think you should do a bit more troubleshooting before you assume the problem is in the hardware.  The NAS does boot off the drives, after all; so one of them could be the source of your problem.  If you remove the drives (powered down, labeling them so you can put them back in the same order), what result do you get on the display when you turn it back on diskless?

StephenB's avatar
StephenB
Guru - Experienced User
Aug 07, 2018
Sandshark wrote:

If you remove the drives (powered down, labeling them so you can put them back in the same order), what result do you get on the display when you turn it back on diskless?

When you do this, disconnect any USB devices you have connected to the NAS too.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More