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Forum Discussion
linkup1
Jun 17, 2018Aspirant
ReadyNAS Connectivity issues
It will not allow me to enter my model number ReadyNASRNDP6000.
Suddenly the other day I couldn't connect to the RN. No errors on the console, seemed fine, but I couldn't connect through a drive m...
- Jul 01, 2018
linkup1 wrote:
Your suggestion seems more of a software fix?
Yes. I am assuming that something is mildly corrupted in the OS, leading to a memory leak or some similar condition.
It could also be something hardware related - a failing PSU can give a wide range of symptoms. But most hardware issues should be giving you some alerts in the logs (temperature alerts, rising SMART error counts, etc).
linkup1
Jun 18, 2018Aspirant
I had left a browser window on the admin page...was flipping around and noticed it said the admin page is offline, and sure enough, the server has dropped communication...I am unable to connect through Explorer either.
linkup1
Jun 18, 2018Aspirant
this morning the NAS couldn't be seen at all...before it was visible, just not accessible. Today it was totally offline. I did a normal turn off and it went down as it should meaning it was running like always, just not talking...help!!
- StephenBJun 18, 2018Guru - Experienced User
If you have a backup, you could do a factory reset, reconfigure the NAS, and restore the data from backup.
If you don't have a backup, perhaps use paid support (my.netgear.com). You can ask for per-incident support.
- linkup1Jul 01, 2018Aspirant
Just bought yet another exernal 8TB drive in hopes I have enough space now to back up the server. I will also be swapping out two 2TB drives and replacing with 8TB shucked Reds. If the best suggestion is to backup and build from scratch, best time to put in new drives it seems.
The system will work fine for days, then four hours after a reboot is disconnects again. Software related items shouldn't work on a whim which leads me more to hardware than software? Your suggestion seems more of a softare fix? Thanks!
- StephenBJul 01, 2018Guru - Experienced User
linkup1 wrote:
Your suggestion seems more of a software fix?
Yes. I am assuming that something is mildly corrupted in the OS, leading to a memory leak or some similar condition.
It could also be something hardware related - a failing PSU can give a wide range of symptoms. But most hardware issues should be giving you some alerts in the logs (temperature alerts, rising SMART error counts, etc).
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