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adeski's avatar
adeski
Follower
Mar 30, 2011

ReadyNas photos sharing problem

I have installed the latest add on and successfully set up ReadyNas photos and imported albums.

When I share an album with myself I get directed to the web page from the email invite but I cannot see any photos. However, I can access the web page from the email on my mobile phone and, when I invite my wife, she can also access it from her laptop.

Is there some security setting on my lap top that needs to be changed or is there a diagnostic I can run, or log I can look at to see what the problem might be?

Thanks
Archive
Photos

6 Replies

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  • minerva's avatar
    minerva
    Aspirant
    Apr 12, 2011
    Check if the browser has JavaScript enabled.

    Go through the following link to enable Javascript on your browser : http://www.google.com/support/bin/answe ... swer=23852

    * Some Anti virus programs like ESET are known to disable Javascript in browsers (check for it)
    * please check if you have any personal firewall or security software installed.

    -Minerva
  • mossim's avatar
    mossim
    Aspirant
    Oct 22, 2011
    guys

    I get an internal server error when clicking on the link from the invite email?? Is the server software down at Netgear's end??

    Cheers

    Greg
  • mossim's avatar
    mossim
    Aspirant
    Oct 22, 2011
    This is the error that I am receiving:

    Type: INTERNAL SERVER ERROR
    Requested URI: /go/aep/
    Description:

    java.net.SocketException: Unexpected end of file from server
    at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:769)
    at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:632)
    at sun.net.www.http.HttpClient.parseHTTPHeader(HttpClient.java:766)
    at sun.net.www.http.HttpClient.parseHTTP(HttpClient.java:632)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1072)
    at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
    at com.pramati.bfly.cas.login.api.auth.AuthUtility.handleInterimAuthorization(AuthUtility.java:85)
    at com.pramati.bfly.cas.login.api.auth.AuthUtil.handleEndPointUrlRequest(AuthUtil.java:150)
    at com.pramati.bfly.cas.login.api.auth.filters.AuthFilter.handleEndpointRequest(AuthFilter.java:80)
    at com.pramati.bfly.cas.login.api.auth.filters.AuthFilter.doFilter(AuthFilter.java:57)
    at com.pramati.web.servlet.core.PramatiFilterChainImpl.invokeTargetFilter(PramatiFilterChainImpl.java:243)
    at com.pramati.web.servlet.core.PramatiFilterChainImpl.doFilter(PramatiFilterChainImpl.java:160)
    at com.pramati.bfly.cas.util.i18n.LocaleFilter.doFilter(LocaleFilter.java:60)
    at com.pramati.web.servlet.core.PramatiFilterChainImpl.invokeTargetFilter(PramatiFilterChainImpl.java:243)
    at com.pramati.web.servlet.core.PramatiFilterChainImpl.doFilter(PramatiFilterChainImpl.java:160)
    at com.pramati.web.servlet.core.PramatiFilterChainImpl.startDoFilter(PramatiFilterChainImpl.java:120)
    at com.pramati.web.interceptors.ServiceInterceptor.preProcess(ServiceInterceptor.java:114)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:70)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultInterceptor.process(DefaultInterceptor.java:71)
    at com.pramati.web.interceptors.core.InterceptorChainImpl.processNext(InterceptorChainImpl.java:48)
    at com.pramati.web.interceptors.core.DefaultProcessContainer.process(DefaultProcessContainer.java:97)
    at com.pramati.web.core.WorkerThread.processConnection(WorkerThread.java:289)
    at com.pramati.web.core.WorkerThread.processConnection(WorkerThread.java:263)
    at com.pramati.web.core.WorkerThread.run(WorkerThread.java:129)

    Pramati Server running at mos5.readynasphotos.com:80.
  • mossim's avatar
    mossim
    Aspirant
    Oct 22, 2011
    In addition, I am no longer able to log into the management readynas photos interface, I receive the following error:
    "Login Failed. Please check the User ID and Password."
  • minerva's avatar
    minerva
    Aspirant
    Oct 27, 2011
    Can you try login into ReadyNAS photos application once again.

    -Minerva.
  • mossim's avatar
    mossim
    Aspirant
    Oct 27, 2011
    Thank you Minerva, it seems to be working now...

    Cheers

    Greg

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