ReadyNAS remote and windows XP

I am having the same trouble, unfortunately. Windows XP - connection error. So many people still use XP - please escalate this fix if possible!

After updating to the presently availabe ReadyNAS Remote 1.6.5.18 (a.k.a 1.6.5.19?), I am experiencing exactly the problems mentioned initially in this thread, on XP SP3 notebooks and laptops. We used a previous version (made no note of the rev.no) and it seemed to work fine, but to my knowledge earlier versions are nowhere to be found anymore.

Seems like there are a few of us customers out here losing productivity because of this issue, so if Netgear has not yet managed to sort out this problem with a working new version of ReadyNAS Remote for XP clients, at least please make the previous version available for download again!

Sincerely, Joe H

Joe_Hell wrote:
We used a previous version (made no note of the rev.no) and it seemed to work fine, but to my knowledge earlier versions are nowhere to be found anymore

Is it possible to make a downgrade somehow?

I have the same problem!
Running XP-Pro SP3
Current version returns an error:
A connection to the server could not be established; this error may occur if you are on a network that uses a proxy server or
if you have previously configured Leaf to use a proxy server and the proxy server has changed.
Would you like to configure ReadyNAS Remote to use a proxy to connect to the Internet?
If I uninstall and install the original version (I kept a copy), it works fine.
Reinstall the latest version and get the error message.
(During installation the installer could not configure the leaf adaptor)
If I set the leaf adaptor manually to 5.0.0.3 255.0.0.0, it shows as set, but the moment I try to log-on it reverts to 0.0.0.0 0.0.0.0 and I get the error
This is repeatable on my systems, I have tried on two XP-Pro computers running sp3

Help would be appreciated, I want to try out "ReadyDROP"
Kind regards

Hello Guys
I uploaded Remote 1.6.5.16 to my Google drive,please feel free to download this version and install it on your WinXP system,please note there is no ReadyDROP function can be used and it is just a temporary workaround,I am also waiting for the new Remote application.

https://docs.google.com/file/d/0ByPyKrb ... lldGs/edit

Latest Remote addon has been released,which version is 1.6.5.21 and fixed issue in WinXP
http://www.readynas.com/download/remote ... 6.5.21.exe

Latest Remote addon has been released,which version is 1.6.5.21 and fixed issue in WinXP
http://www.readynas.com/download/remote ... 6.5.21.exe

This software prevents (or drastically slows) access to some, not all web sites.

See below my report to Netgear:

Dear Sirs,

Please be advised, you have solved a problem... but in the process created another problem, please see below...

" Case #: 20438705
Case Summary: remote not working on windows
Product:

Update from NETGEAR:

Expert ID: 56012
Case Number: 20438705


Dear Mr. Hudson,

Thank you for choosing NETGEAR. My name is MJ, and I will be your support expert.
Last Solution was:

There is an update on this issue. Please download ReadyNAS Remote for Windows (v1.6.5.21):

https://remote.readynas.com/download.html


Thanks again for choosing NETGEAR. Have a great day!

There is now a problem accessing SOME web sites, this has been traced to a problem with the LEAF Network Adaptor.

With the adaptor DISABLED,I can access any and all web sites - but of course I cannot use the ReadyNas on line.

If I ENABLE the Leaf Network Adaptor, I can access some sites e.g. www.bbc.co.uk and many others, but I cannot access e.g. www.gooutdoors.com or www.ebuyer.com

This state of affairs is repeatable and is replicated on two different MS XP-Pro SP3 computers.

This applies to all browsers IE6, Firefox and Chrome.

A Google Nexus 7 running Chrome on the same network works fine.

Please advise

John Hudson"

I have tried to re-open this case or tried to create a new case, I don't know if this was successful?

Please advise?

Best regards

John Hudson

***********
On a positive note I was able to access ReadyDrop.
But, I have now had to disable the Leaf Network Adaptor and therefore can no longer access the ReadyNas remotely, nor of course ReadyDrop.

At least I have control of my web browsers back!

John Hudson

In my case this new version still can not successfully login (Win XPP SP3).
There seems to be some sort of firewall issue in XPP because my iPad has no problems.

OK - having now got Wireshark on the case it all becomes crystal clear!

The problem is the ReadyNAS Remote application is sending a HTTP/1.1 POST request over a connection that only supports HTTP/1.0.

In that request is a "Expect: 100-continue" statement which is not supported for HTTP/1.0 and causes a "417 Expectation failed" response.

Soon after the connection is dropped (with FIN ACK RST packets) and the login attempt fails.

Based on my research the simplest change is to not use the "Expect:" request - rather send the POST with a small delay between the requests.

In my case the HTTP/1,0 hop is the squid cache (v3.1.9) on my gateway server however it could also occur further away if transparent caches are used by any ISP in the path.

If I get time I will post the sequence of packets in detail.

That could also explain a funky loop I've been the Remote client get into. While I worked at NTGR and admin'd readynas.com, I saw a large number of clients hitting the server for the /download/remote/win_version.xml, to see if a new Remote client is available. It should only do that upon connect. If it gets into this weird area like you saw, I could see that loop going wild. It was around 200 clients hitting the server once a second. So over 1 minute, there is a few thousand hits to that file; total waste of network resources. The Remote guys never did figure out the cause, over a two year gap I kept pointing it out to them. I'm sure its still going on today as the main Remote developer also quit earlier this year.