NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

profexorgeek's avatar
profexorgeek
Follower
Sep 19, 2013
Solved

ReadyNas Remote Leaf Network errors

I need assistance getting ReadyNas remote to work correctly on my laptop. The laptop is a Macbook Pro running Windows 7 Professional x64 via Bootcamp. Here is what I've done so far:


  1. I enabled ReadyNas remote on my ReadyNas and installed the desktop app on my laptop according to the instructions here: https://www.readynas.com/?cat=52

  2. When installation completed I got the error message: "Probably you have an issue with Leaf Networks Adapter network adapter. You might resolve this issue..."

  3. I reinstalled the application and rebooted my laptop to make sure everything was set up correctly

  4. I made sure there was no gateway address set according to: http://www.readynas.com/forum/viewtopic.php?f=75&t=42500

  5. When I try replacing the .dll file mentioned in the above post, I get errors and the remote application won't load at all

  6. I tried custom-configuring the IP address. The custom IP address doesn't fix anything and appears to be reset every time the app is loaded

  7. I was going to try the manual reinstall of the Leaf Network drivers but I cannot find them anywhere. The link in one of the documents is dead.

  8. I checked my anti-virus program and added an exception for ReadyNas Remote, just in case.

  9. I have checked all of the configuration parameters I could find related to the Leaf Network adapter. It looks healthy in all regards but I continue to get the same errors


  10. I am fairly proficient at configuring adapters and generally troubleshooting problems but I'm at a loss on this one. I would appreciate any help getting this up and running!

5 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello profexorgeek,

     

    Can you give us some screenshots during the installation?

     

    Also when you ran the ReadyNAS Remote application, did you try right-clicking and choose Run as Administrator?

     

    Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More