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Forum Discussion

Annamarie's avatar
Annamarie
Aspirant
Aug 27, 2020

ReadyNas will not Shutdown — error: do_exit+4b4

Unit will not shutdown using the power button and display does not light up when power button is pressed.  After entering the web administration page and ordering a shutdown, unit does not power off and display presents the following error: do_exit+4b4.

 

Any assistance provided for resolving this error is greatly appreciated.

 

Annamarie

1 Reply

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The NAS is crashing.  The best option is to download the full log zip file, and then ask the mods ( JohnCM_S  or Marc_V ) to analyze them.

     

    The way you do this is to 

    • upload the log zip file to cloud storage (google drive, dropbox, etc).
    • send a PM (private message) to the mods, asking them to analyze.  Include a link to this thread, and the download link to the logs.  You send a PM using the envelope icon at the top right of the forum page.

    Don't post the log zip link publicly, as there is some stuff in there that shouldn't be public.

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