NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mleung's avatar
mleung
Aspirant
Oct 06, 2014

Remote is online but shows offline at remote PC

I have a readynas nv+ v2 running dashboard 1.0.0.271 and is running the latest firmware according to the check update function.

I installed readynas emote v1.6.5.24 on a remote computer and turned on Remote access and added myself as a user to the access list.

However, when I try to access my ready from the remote computer (logged on via RDC), it says the volumn is offline. The readynas does show up when I select the show device(s) function form the remote computer but clicking on connect does nothing.

On curious thing is that when I click on Add-ons on my dashboard, available is blank and installed only shows readynas photos II.

Thanks for your help,


Mike
Replies have been turned off for this discussion

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More