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Forum Discussion
MammothJerk
Oct 23, 2013Aspirant
Remote on Windows 8.1 | Error code -3
I'm getting this error after installing windows 8.1 is there a fix for this or will i have to wait until it gets updated to officially support 8.1?
ianren
Nov 07, 2013Aspirant
Hi Ross.
Thanks for this. On my pc there is no "adapter" sub folder within C:\Program Files (x86)\NETGEAR ReadyNAS\Remote\. The fwleaf.sys file is installed in the "drivers" subfolder within the "System32" folder in the Windows directory. Having successfully navigated to that, I was able to get the application to install. It's just that after having installed, it would "hang" on its initialisation with the ReadyNAS Remote server. This is the same on two different 8.1 machines I have tried. It continued to work fine in W8.
During my discussions with Level 2 Support at Netgear, they also tried to re-install and get it to initialise using remote access to my Desktop, but couldn't!! Having escalated to Level 3 Support, I was told that it is a known issue, and that they are working on it. I have heard nothing more as yet.
Thanks for this. On my pc there is no "adapter" sub folder within C:\Program Files (x86)\NETGEAR ReadyNAS\Remote\. The fwleaf.sys file is installed in the "drivers" subfolder within the "System32" folder in the Windows directory. Having successfully navigated to that, I was able to get the application to install. It's just that after having installed, it would "hang" on its initialisation with the ReadyNAS Remote server. This is the same on two different 8.1 machines I have tried. It continued to work fine in W8.
During my discussions with Level 2 Support at Netgear, they also tried to re-install and get it to initialise using remote access to my Desktop, but couldn't!! Having escalated to Level 3 Support, I was told that it is a known issue, and that they are working on it. I have heard nothing more as yet.
- jcaleyAug 12, 2015Aspirant
I got this error when trying to use readynas remote after upgrading from windows 7 to windows 10. I tried installing readycloud - it can't find my NAS even while raidar is talking to the NAS on the same Network and the computer is accessing files from the NAS. I uninstalled readycloud and readynas remote and reinstalled readynas remote (took a long time), but still got the error code -3. Any update on this problem?
- StephenBAug 12, 2015Guru - Experienced User
jcaley wrote:
I got this error when trying to use readynas remote after upgrading from windows 7 to windows 10. I tried installing readycloud - it can't find my NAS even while raidar is talking to the NAS on the same Network and the computer is accessing files from the NAS. I uninstalled readycloud and readynas remote and reinstalled readynas remote (took a long time), but still got the error code -3. Any update on this problem?
You need the readyremote beta with windows 10. See ReadyNAS Remote BETA for Windows
- jcaleyAug 12, 2015Aspirant
I haven't tried this solution but netgear have the following in Support
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