Remote on Windows 8.1 | Error code -3

I also have the dreaded Error code -3 on both my Windows 8.1 machines. Prior to the 8.1 upgrade all was well and I could remote into the NAS. Now even after two weeks of repeated Level 2 and 3 support calls and Level 3 remote access to my machines I'm unable to use or install ReadyNAS Remote. The issue has been escalated from Level 3 to the "Engineers". By "engineers" I assume Netgear has basically given up and is sidelining me. Synology appears to offer much better back end support, even for older units, so as soon as I can find a deal on a Synology unit I'll be dumping this unit. Sad, though, because I've always liked Netgear products and this NAS is well constructed.