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AlmostReadyNAS's avatar
Feb 13, 2017
Solved

RNDP600E Readynas Pro Pioneer Edition - Unable to access shares

Howdy,

 

I have been running Readynas Pro Pioneer Edition successfully for many years, but recently I have not been able access my shares.

I can see the NAS via Raidar Utility (it is described as healthy), and access via Server Page and Shares page using HTTPS in a browser but that is it.

- There are no shares listed, and I can not add any new shares without receiving error message, or the screen refreshing without applying changes 

- On my Windows 10 PC I cannot see the NAS in network, and cannot map network drive to it using NAS name or IP Address.

- Under services, the only standard file protocol enabled is HTTPS. If I try and enable anything else the screen refreshing without the change being applied.

- I am running Firmware 4.2.28, and trying to update to 4.2.30 was unsuccessful.

 

I have looked at other posts about Windows Credentials issue etc. but that has not worked either, and starting to run out of ideas.

If I could make changes to the settings I think I would be able to fix it, but because nothing will apply I am really stuck.

 

Any advice would be appreciated.

 

Thanks,

 

Rohan

  • The 4GB root volume was indeed full. This has now been fixed.

5 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Do you have a backup?

     

    Sounds like you could have a full 4GB OS partition.

     

    Welcome to the community!

    • AlmostReadyNAS's avatar
      AlmostReadyNAS
      Aspirant

      mdgm-ntgr

      Thanks for the advice and warm welcome!

      Sounds like a plausible explanation, we did have a faulty drive that I took ages to replace so it probably filled up with alerts in the interim.

      From looking at some other posts about this issue, it appears I have to engage Netgear support to resolve and there is nothing I can do to fix this myself. Is this correct?

       

      Cheers,

       

      Rohan

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        If SSH is enabled you can likely fix it yourself.  If you use paid Netgear support (my.netgear.com) you can ask for per-incident support.

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