NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RNDU6000 doesn't boot - Stuck on "ReadyNAS" prompt screen
Dear all,
My ReadyNAS Ultra 6 doesn't boot anymore, both with and without the disks inserted in their slots.
No special soft or hardware update action was going on.
Sometimes things restart...
Considering the PSU is working as well as the hard drives, and nothing looks broken or burnt I assume my issue can be electronic only and no repair is possible, neither spare part available on internet. So I will stop investigations here and just replace my NAS.
By the way, as I cannot recover any data, I will migrate to Synology as I'm not an IT guy and the Netgear interface has been a nightmare for me when Synology is famous for the friendly interface.
Thank you for your help, at least I'm now sure I didn't miss anything I could repair before breaking my piggy bank.
The post you linked to has a different symptom (stuck on "Booting... checking root FS" with disks installed). Are you seeing that, or just "ReadyNAS".
Assuming you are just seeing "ReadyNAS" with and without disks, then most likely your problem is a failed power supply. If the 5 volt output of the supply is working but the 12 volt output has failed, then you will see the "ReadyNAS" prompt, but nothing will work. It is possible to replace the PSU with some effort - Sandshark often gives helpful advice on that.
Another option is to purchase a new OS-6 NAS (RN300 or better). OS-6 uses a very different file system, so you can't just migrate the disks from an Ultra running OS 4.2. But you can mount the existing disks temporarily, and copy the files to external drives. When that's complete you'd do a new install, and restore the data from the backups. https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
