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Forum Discussion
StuBarrett1
Jun 20, 2019Aspirant
Runaway alerts
OK, replaced my dead power supply on my ReadyNAS Business/Pro model RNDP6000. I'm now getting this alert once a minute: 3VDUAL power is out of normal range [expected: 3.30 current: 3.04]. AV...
Sandshark
Jun 21, 2019Sensei - Experienced User
Since the 24-pin ATX connectors is not repeatedly connected and re-connected, the fact that it is "old" is unlikely to be the problem. 3,3V is on 4 wires -- the orabge ones. You could check that they are making good contact, but I suspect you have a power supply that's genuinely supplying out-of-spec voltage. Did your technician check that voltage under the load of the NAS?
If you've checked and the voltage really is OK, you could edit /etc/sensors.d/system.conf via SSH and change the test limits for the 3.3V. The lines that control that are:
label in2 "AVCC"
set in2_min 3.3 * 0.90
set in2_max 3.3 * 1.10
label in3 VCC3
set in3_min 3.3 * 0.90
set in3_max 3.3 * 1.10
I hate to say anything derogatory about somebody I've never met, but anyone who thinks that's not a problem and says it "could be" because of old connectors and then does no further investigation does not deserve the title "technician".
- StuBarrett1Jun 22, 2019Aspirant
Thanks, for the tip on how to change the voltage threasholds.
As the the technician testing the voltage underload, there was no way in hell that I was going to put my disks in the chassis with him poking around ;-)
Stu
- SandsharkJun 23, 2019Sensei - Experienced User
Jusr FYI, the drives put no load on the 3.3V, so powering up without them would be as good a test on the 3.3V as with them. Of course, the NAS won't boot to the condition where you see if the NAS itself reports the low voltage. But you could use a scratch disk for that. It takes very little time for it to initialize a single-drive volums.
- YottaByteOct 07, 2019Aspirant
Sandshark,
I have a legacy ReadyNAS Pro Business RNDP6000 and the same problem as StuBarrett1 after replacing my dead original Seasonic power supply. My ReadyNAS boot_info.log shows min values of 3.12V for both AVCC and 3VDUAL resulting in the runaway alerts for my 3.06V and 3.07V voltages. When I SSH in as root, I don't see the /etc/sensors.d/ directory and can't find the system.conf file. My /etc directory listing has no /sensors.d directory between the /security and /services directories. Any thoughts on this, please?
Thanks,
Karl
- tomfrey2320Oct 09, 2019Aspirant
Hi ,
I have same issue with a replaced power supply on a readynas pro6 ... I can ssh to the nas but there is not a file in the same location as you tate above. where do I find the file to edit the warning thresholds?
Tom
- StephenBOct 09, 2019Guru - Experienced User
tomfrey2320 wrote:
Hi ,
I have same issue with a replaced power supply on a readynas pro6 ... I can ssh to the nas but there is not a file in the same location as you tate above. where do I find the file to edit the warning thresholds?
Tom
What firmware are you running on the NAS?
- tomfrey2320Oct 09, 2019Aspirant
HI Sorry about that
RAIDiator 4.2.31
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