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Forum Discussion
Knerten
Jul 03, 2022Aspirant
Stuck at ReadyNAS boot
Hi I have an Netgear ReadyNAS. after upgrade to OS 6, and it rebooted, it is now stuck only showing READYNAS when powering on, no other activity or indications that something are working. ...
Marc_V
Jul 04, 2022NETGEAR Employee Retired
Welcome to the Community!
Can you still boot the NAS on Secure Diagnostic Mode? You may do so by going into the Boot menu of the NAS, or by using RAIDar. If the RAIDar detects the NAS, click the NAS icon multiple times, it should get the NAS to SDM. You can then send me a photo of your SN and model label found on the NAS.
HTH
Knerten
Jul 08, 2022Aspirant
Hi
sorry for late reply
as far as i can find out, it is stuck, on READYNAD boot, network card seems not to be initialized (no link)
regards
Tor Inge
- Marc_VJul 11, 2022NETGEAR Employee Retired
- KnertenJul 13, 2022Aspirant
NAS not reachable via Network, no app reach it, as far as i can determine the NAS dont enable network card, and thus is not reachable.
when trying to reset, nothing happens, only says "readynas" in display, fans go full speed.
any other metods than this to enable it?
Enabling Secure Diagnostics Mode (SDM) on your ReadyNAS OS 6 storage server
- Navigate to your ReadyNAS Admin Page
- Go to System > Settings > Support
- Tick Secure Diagnostics Mode.
- Optionally, enter a comment to your Support Expert.
For example a comment could contain your Support case number, your Support Expert's name, or a short description of your problem. - Click Apply.
- You will be prompted to agree to the Remote Access Policy. Click Yes to Agree or No to Disagree.
- A 5 digit value will populate into the Port field. This is your SDM Port. Provide this value to your Support Expert.
regards
Tor Inge
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