NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
moonsplash
Nov 04, 2012Aspirant
The option "keep existing files" deleted my whole NAS 2.5TB!
I just bought another (already have one up and running) ReadyNAS Ultra 4 with 4 HD's of 2TB each + 2 Replicate licenses for the purpose of backing up my first NAS which has the same specs. On the firs...
chirpa
Nov 13, 2012Luminary
cap1 wrote: It sounds like you did a "system" restore from the backup unit to the source unit and unchecked the default option "keep existing files"? If so, that will bring all the files from the backup to the source, just like if you do a system restore on a windows or Mac, it is a destructive process.
Not according to his post. Maybe you can look at logs to verify?
moonsplash wrote: As the backup job was a data backup (meaning I did chose a specific folder) and NOT a system backup, I was convinced this option ONLY INVOLVED files that was in the actual data backup job (in other words, only affect files and folders inside the chosen folder for the data backup).
- nerdagJul 22, 2015Aspirant
Hello, did you ever work out a solution for the undelete problem?
I have had a similar problem with my new readyNAS 314.
In the process of testing the backup and restore function on a small subset of data, it managed to wipe out all of my data, including all the photos I have of my family going back 15 years.
There was no warning that this would happen with the restore function. None. Zip.
Disappointed with the product, and very disappointed with the Netgear customer support so far (i.e. insincere apologies and not much else).
My previous offsite backup drive was stolen from with a bunch of other equpiment in a break in last week, hence the decision to update the backup strategy. I didn't expect this to happen!
Any suggestions would be much appreciated.
n
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!