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madigan91's avatar
madigan91
Aspirant
Jun 12, 2019
Solved

USB Recovery 4.2 Fails to start

 Basically received the drive from my workplace due to it's age and was no longer suitable for use.   Had it working without hitches and was functioning 100%. When I received it, it was on 4.2.9. I...
  • madigan91's avatar
    madigan91
    Jun 14, 2019

    I don't bloody believe it... I made a post last night (Australia) and it has been deleted. I didn't give up as I knew that it was still functioning and just been a basic pain in the backside. 

     

    For reference - the error that I was receiving when attempting to create a USB Recovery with 4.2 USB Recovery tool related to the side-by-side configuration. In event viewer it was referencing the lack of VC80 and referencing x86 which is standard speak for a 32-bit application. VC80 being installed via the 2005 x86 Visual C++ redistribution. I installed pretty much every single one that I could find on the windows site none of which worked. I came back to my computer tonight to find that it may have been awaiting a restart to complete the install and the USB recovery was then functional. I may be lucky as the only USB flash drive I have is a 32GB SanDisk Ultra 3.0, so definitely nothing overly old and it worked first go with the USB Boot, holding the backup button during power on with the recovery drive in the front USB slot. 

    There was no front panel indication that it was doing anything, however lack of front panel meant it was doing something as I didn't receive the standard booting... 

     

    All in all, the issues related back to a misshap in the upgrade process and new computers not being 100% supportable out of the box with very old software.

     

    Thanks Stephen for all the advice as the links did assist me greatly, especially about re-re-rereading how the USB Recovery Software works.

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