Forum Discussion

Aspirant

Jan 11, 2017

2120 - after freeze and reboot all volumes are lost

I've got huge problem with netgear - after a freeze i made a reboot. Then there are no volumes, all data is inaccessible. Screenshot below. Could you please tell me how to restore my data? it's...

Other Discussions

pyby

Aspirant

Jan 11, 2017

Can i reboot using backend web panel or I need to do it manually by pressing power off/on?

mdgm-ntgr

NETGEAR Employee Retired

Jan 11, 2017

Either.

mdgm-ntgr
NETGEAR Employee Retired
Jan 11, 2017
You should contact support.
- pyby
  Aspirant
  Jan 11, 2017
  Thank you. There's no option to boot nas in read only mode? the data won't be visible?
  - StephenB
    Guru - Experienced User
    Jan 11, 2017
    pyby wrote:
    
    There's no option to boot nas in read only mode?
    
    There is, but that only helps if the volume(s) can be mounted. So it won't be useful.
    
    Support can isolate it more quickly, though there is some likelihood that you will need a data recovery contract to get the data back. Is the data backed up?