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alaeth's avatar
alaeth
Aspirant
Jul 13, 2017
Solved

Missing volume after hard reboot

 

After losing access (no web, ssh, mounts, anything) from my ReadyNAS Pro 6 running 6.7.4 firmware, I decided to hard-reboot it by holding down the power button until it powered off.  after booting back up, I was confronted by no data and two volumes (zero bytes each).

 

A quick search turned up this post:

https://community.netgear.com/t5/Using-your-ReadyNAS/Missing-volume-after-power-failure/td-p/1246361

 

However the troubleshooting steps in it do not match my experience (my /mnt/data/ is empty)...

 

Any help would be greatly appreciated.

 

I've uploaded the logs from today here:

https://drive.google.com/drive/folders/0BwD0UWci-5MxOU5Sc0lNS3IzWWM?usp=sharing

 

 

  • I'm going to consider the data lost, and rebuild/factory reset back down to 4.2 for stability.

    I think this is the answer without getting into costly data recovery services, or massive time investment.

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    It looks like there's some file corruption.  Per Kernel.log

    Jul 12 20:27:09 readynas01 kernel: BTRFS: device label 33ea999f:data devid 1 transid 1431232 /dev/md127
    Jul 12 20:27:09 readynas01 kernel: BTRFS info (device md127): has skinny extents
    Jul 12 20:27:10 readynas01 kernel: BTRFS critical (device md127): corrupt leaf, slot offset bad: block=2291416563712, root=1, slot=77
    Jul 12 20:27:10 readynas01 kernel: BTRFS error (device md127): failed to read block groups: -5
    Jul 12 20:27:10 readynas01 kernel: BTRFS critical (device md127): corrupt leaf, slot offset bad: block=2291416563712, root=1, slot=77
    Jul 12 20:27:10 readynas01 kernel: BTRFS error (device md127): failed to read block groups: -5
    Jul 12 20:27:10 readynas01 kernel: BTRFS critical (device md127): corrupt leaf, slot offset bad: block=2291416563712, root=1, slot=77
    Jul 12 20:27:10 readynas01 kernel: BTRFS error (device md127): failed to read block groups: -5
    Jul 12 20:27:10 readynas01 kernel: BTRFS critical (device md127): corrupt leaf, slot offset bad: block=2291416563712, root=1, slot=77
    Jul 12 20:27:10 readynas01 kernel: BTRFS error (device md127): failed to read block groups: -5
    Jul 12 20:27:10 readynas01 kernel: BTRFS critical (device md127): corrupt leaf, slot offset bad: block=2291416563712, root=1, slot=77
    Jul 12 20:27:10 readynas01 kernel: BTRFS error (device md127): failed to read block groups: -5

    Jul 12 20:27:10 readynas01 kernel: BTRFS error (device md127): open_ctree failed

     

    jak0lantash might have some suggestions on next steps.

    • alaeth's avatar
      alaeth
      Aspirant

      That seems... not good.  :(

       

      I bought a QNAP and am trying to get data restored manually for now. Luckily I have online backups of the critical stuff (10+ years of photography shoots and proofs).

       

      Regardless of the outcome, I think I'll roll-back the firmware to the "officially" supported version 4.x. Ever since upgrading to the unsupported 6.x, I've noticed it locks up fairly often - I even setup a cron job to reboot it nightly to try and reduce the impact.

       

      I know any OS dis-likes hard-reset... and it's been restarted this way a few times in the past couple months.

       

      My wife thinks it's because she gave it the middle finger before powering it off... 

      • jak0lantash's avatar
        jak0lantash
        Mentor

        I'm taking a look at the logs now. But you should remove them for Google Drive. There is your serial number in there.

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