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F_L_'s avatar
F_L_
Tutor
Mar 13, 2017
Solved

Missing volume after power failure

I had a power failure that lasted too long so my UPS shut down my Ultra 4 (OS 6.6.1)

 

When booting it up again I had this screen:Ultra4.png

 

I am missing my Volume and ofc my shares too and it seems that the raid is broken since I now got a data-1?

 

Using ssh I can see that the volume is not mounted:

root@Ultra:~# df
Filesystem     1K-blocks    Used Available Use% Mounted on
udev               10240       4     10236   1% /dev
/dev/md0         4190208 1917460   1827244  52% /
tmpfs            1017304       4   1017300   1% /dev/shm
tmpfs            1017304    5468   1011836   1% /run
tmpfs             508652    1020    507632   1% /run/lock
tmpfs            1017304       0   1017304   0% /sys/fs/cgroup

No drives were reporting errors before so hopefully they are still ok

Is there anything I can do?

 

I´ve tried to reboot it a second time without change.

 

Any advice appreciated.

 

 

 

 

 


  • F_L_ wrote:

    Then I get:

     

    root@Ultra:/# mount --bind / /mnt
    root@Ultra:/# du -h --max-depth=1 /mnt
    1.8G    /mnt/data

    There's your issue... /mnt/data should be empty.

    Do you have replicate jobs running? It's common that it pushes data to /data even though the data volume is not mounted, filling up the OS volume.

    Then, once the data volume is mounted on /data, you can no longer see what was in the folder itself but the OS volume is still full.

    As you have temporarily mounted the OS volume back to /mnt, you should check what's in /mnt/data and clear it to free up space on your OS volume. WARNING: Be careful what you're doing, you want to clear /mnt/data, NOT /data (where your actual data volume is mounted)!

42 Replies

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      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Well, of course you aren't entitled to normal support (even if you are willing to pay), since you are running OS 6 on a legacy ReadyNAS.  Netgear can offer you a data recovery contract, but that would be pretty expensive.

         

        Perhaps a Netgear mod here will reach out to you and offer to take a look.

         

         

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you send in the entire logs zip file (see the Sending Logs link in my sig)?

      • mdgm-ntgr's avatar
        mdgm-ntgr
        NETGEAR Employee Retired

        You have a few disks with current pending sectors. One of them has a very high count and a lot of reallocated sectors.

        This does look like a data recovery situation. Various steps could be involved including disk cloning to attempt to recover the data.

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