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Forum Discussion
4.1.7 Slow To Respond To SMB Network Discovery...
Hi, Since upgrading my DUO to 4.1.7 I have noticed that the DUO is *very* slow to respond SMB/SAMBA network share enumeration requests. It may take up to about a minute for the DUO to provide its ...
Bascy wrote: My overall point being ... this product consists of more than the initial respons time of a SMB-call, and it consists of more that the respons time to a particular problem by the service appartment.
Yes, that's true - and at least for me this bug is not a major issue (since I seldom reboot my NAS and only then the issue reoccurs).
But the fact of not receiving any help scares me. What if I'd face a more serious issue? I don't think that Netgear really cares about me and the problems I do have with their product. That's not what good customer relatioship is about. And, as I've said, people start caring about service (again). The times of "cheap, cheaper, the cheapest" are over. Customers have learned the lesson - and are now more selective on their partners.
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