NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Piglet
Jul 09, 2015Luminary
Aborting a balance
I'm running 6.2.2 on a RN104 with 3x3TB and scheduled a balance a couple of days ago. I had 25GB free, which seems to cause the balance to take a very long time. After about 20h the display stil...
mdgm-ntgr
Jul 23, 2015NETGEAR Employee Retired
Do you have a backup? If not I would suggest backing up your data (if you can) as the next step.
We have a change coming in a future firmware release to attempt to cancel any running balances before shutting down.
Please send your logs in (see the Sending Logs link in my sig)
Piglet
Jul 24, 2015Luminary
Good to hear that future versions might avoid this problem. As for my current issue; I don't have a backup but I'm working on finding space for the data and making copies at the moment.
I have sent you the logs.
- PigletAug 12, 2015Luminary
I have now copied all my data off the NAS.
Unfortunately I lost a 400GB directory after moving it to a connected USB disk using the web interface. After leaving the copy overnight I woke up to a frozen NAS. I had to cut the power to reboot it. The logs indicated it had gone into read-only mode again and the directory I had copied had been deleted, but the disk appeared empty. Using a recovery software I eventually found about 200GB of the files although most of them without filenames, so it will take a long time to piece together what is what.
I ran "btrfs check" on the disk:
# btrfs check /dev/md127 Checking filesystem on /dev/md127 UUID: 34bda540-18c4-4437-b708-f7d6d81b53c3 checking extents checking free space cache cache and super generation don't match, space cache will be invalidated checking fs roots checking csums checking root refs found 1762329360808 bytes used err is 0 total csum bytes: 1047206540 total tree bytes: 2745073664 total fs tree bytes: 1211465728 total extent tree bytes: 228753408 btree space waste bytes: 484263440 file data blocks allocated: 67038373376000 referenced 5557936832512 Btrfs v3.17.3
After doing that I tried once again to delete files, but it again triggered the errors leading to the read-only state.
Is there anything else I could try before giving up and reformatting everything?
- mdgm-ntgrAug 13, 2015NETGEAR Employee Retired
Sent you a PM
- EKroboterOct 19, 2015Apprentice
The 6.4 firmware updated continues to screw up everything, it's becoming the worst update ever from Netgear.
During a disk balance task, our 516 completely locks up. No frontview access, no SSH, no ping responses. Nothing.
After manually restarting the device, the disk balance starts all over again and will lockup the system eventually (sometimes at 40%, others at 62%, it's completely random).
I have no way to cancel this job from frontview. I have ssh access but I need furhter instructions.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!