access denied \ Macrium Reflect backing up to share after setting up security. ReadyNAS 202 fw 6.7.2

Question

Getting acccess denied from NAS share on scheduled backups only. Working with Reflect support as well but wanted to get feedback here. If I run my job manually, it succeeds, no problem. If I let it run on its own schedule it fails with access denied from all 4 users set to get access from the share.

My nas is on the domain, i'm using active directory authentication, I've given the BackupUser accounts full read/write to the share. I'm running the "network access" credentials as "BackupUser" ( see above ). What is the "File Access" portion? I can't give read/write to anything except the 3 defaults. I can give "Read" to things. "Everyone" is given read/write here but it doesn't seem to make a difference. What the proper settings for what I'm trying to do? Can someone send a screenshot of the exact settings I need to put in to allow access from a specific active directory user?

StephenB · Answer

If "everyone" has read/write access anyway, then perhaps try going to the "file access" tab for each share - clicking on the "reset" control for each.

Sandshark · Answer

This sounds like a problem with the login account on the PC.&nbsp; When you run it manually, you are using your own PC login.&nbsp; When it runs automatically, it most likely uses a system login.&nbsp; How that affects Macrium Reflect, which you have given a set of credentials for the NAS, I cannot say.&nbsp; Perhaps it's not actually using them for&nbsp;the interacive session&nbsp;if you already have credentials in the Windows Credentials Manager for the NAS.&nbsp; Or the automated process&nbsp;user account&nbsp;is not able to read them from where they are stored.&nbsp;Unfortunately, I don't know of any way to get the NAS to tell you who tried and failed to log in.&nbsp; Knowing that could really help.

StephenB · Answer

smbd.log in the log zip file should tell you this.
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danielwolfe · Answer

Macrium Support is now blaming the security on the NAS.&nbsp; I need help.&nbsp;

danielwolfe · Answer

They don't - they did but now I'm trying to implement actual security.&nbsp; I just gave access to the backup user accounts under File access and got the same response from the backup software.&nbsp;

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access denied \ Macrium Reflect backing up to share after setting up security. ReadyNAS 202 fw 6.7.2

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