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Forum Discussion
harryrichardfoe
May 02, 2019Guide
Admin account locked out - constantly
Hello, I have recently upgraded to 6.10 on my Readynas 212 and have been constantly hampered by not being able to log into the admin account from Chrome. This occurs 90% of the time stating that too ...
StephenB
May 02, 2019Guru - Experienced User
harryrichardfoe wrote:
Hello, I have recently upgraded to 6.10 on my Readynas 212 and have been constantly hampered by not being able to log into the admin account from Chrome. This occurs 90% of the time stating that too many failed attempts have occurred and retry in 5 minutes.
Is this happening because you are entering the wrong password, or is something else going on?
6.10.0 did add a lockout feature - this was requested in the idea exchange, with the goal of slowing down an attacker who is trying to guess the admin password of the NAS.
https://kb.netgear.com/000060716/ReadyNAS-OS-6-Software-Version-6-10-0 wrote:
- Multiple failed admin logins will lock the account for 5 minutes.
- harryrichardfoeMay 02, 2019Guide
I have gone through the recovery password procedure also with the same outcome notice of being locked out. I have also waited past the 5 minutes to attempt to login. I can only assume something else is going on. I am able to shh into the Nas with the recovery password sent.
- harryrichardfoeMay 02, 2019Guide
I am also able to access and run apps that are loaded onto the Nas. Somehow admin login doesn't bring up the frontview interface.
PS. So I shutdown the NAS and waited the appropriate time to turn it back on. At the first opportunity I entered the recovery password and presto the admin page showed up.
How can this be avoided? Is there a configuration for the security to turn off the failed login attempt check or change it to after so many attempts then lock the admin account?
- StephenBMay 02, 2019Guru - Experienced User
I haven't seen any configuration settings for the lockout and It is only supposed to last for 5 minutes.
FWIW, I haven't been locked out either with Chrome or Firefox, and I have been accessing the NAS admin page pretty frequently. HTTP admin is disabled, so my log ons are all using HTTPS.
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