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knKgLhr's avatar
knKgLhr
Star
Oct 27, 2017
Solved

After firmware update to 6.9.0 my backup software can't work properly over SMB

Hey, looks like latest firmware update somehow broken my backup pipeline. I'm using Veeam Endpoint to make automatic everyday backups to the NAS over SMB. But after firmware update it can't work pr...
Installation & Upgrade
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  • evan2's avatar
    evan2
    Oct 30, 2017

    knKgLhr

    I reproduced the issue using veeam Agent for windows,

    See error message "Error: Incorrect function. Agent failed to process method {ReFs.SetFileIntegrity}."

    Developter is checking the issue.

    Thanks for your report.

cpu8088's avatar
cpu8088
Virtuoso
Nov 02, 2017

the hot fix for 6.9.0 is it automatic or i can download from somewhere?

 

 

atb48's avatar
atb48
Guide
Nov 03, 2017

The hot-fix is automatic but may take time to happen.  If you reboot the device then the hot-fix should download and be applied fairly quickly (15 minutes?). 

The reported firmware will still show as 6.9.0!  However if you downlog the system log files and check out the packages.log file within the zip, you should find the "readynasos" file version to be 6.9.0+4 (the current latest hot-fix as of 3rd Nov).

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