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TheDoctor165's avatar
TheDoctor165
Aspirant
Jul 27, 2017

Alert Email Set without error but none received

Sorry if this was already asked and answered someone where.  I tried searching the forums but not sure the search function is working.  I posted a separate query about that here: https://community.netgear.com/t5/New-to-ReadyNAS/Does-quot-Search-in-Community-quot-Work-everything-is-quot-No/m-p/1333109#M14742

 

Regarding the current inquiry.  I set up Alert emails and hit the send test email button.  After a few seconds I got a message that the test email was successfully sent, but I never received it.  Yes, I double checked that the alert contact had the correct spelling for the email.  I also checked the junk mail folder.  It was tested about 2 hours ago... I assume I should have gotten the alert by now.

 

Any suggestions would be appreciated. 

9 Replies

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    • StephenB's avatar
      StephenB
      Guru - Experienced User

      What email provider are you using?

      • TheDoctor165's avatar
        TheDoctor165
        Aspirant

        My email provider is hosted by Hardhat Hosting and is linked to my business domain ie mail.plasticworksusa.com.  The alert was being sent to hotmail.com.   When I first tried it, I had the wrong password, so I was getting errors.   When I finally found the correct password for the account (dang... so many passwords these days!), it went through without an error.

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