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Forum Discussion
Solved
Alerts Fail to Send (repeatable error - bug)
Email alerts on my RN 314 have been working just fine since I got it three years ago. The email is a GMAIL account with two-factor authentication and I just use a Google generated applicaiton specifi...
I am delighted to report that this issue is fixed with OS 6.7.1!
After the update I tried to send a test message with the old settings (email address and password) and it failed. Reentering the password resulted in a successful test message and messages the past two days about backups completing, UPS issues (storms here), and a scheduled event (scrob) that started and completed.
Tx!
hmuessig wrote:
Putting in a new email address, that is replacing the original one, started the problems for me.
...
I am going to guess that if Netgear sets up a new NAS and sets up (for the first itme on that NAS) email alerts that the alerts will work. If they then change the email address for the alerts the alerts will fail.
Of course when you do change to a different gmail account, you do have to make sure that 2-factor authentication is disabled, and "allow less secure" apps is enabled.
If I remember correctly, some years there was a bug specific to sending a test message - the saved password somehow got cleared. I believe that was fixed but am not sure.
Email alerts using gmail work for me, I receive a backup confirmations, etc all the time.
I am delighted to report that this issue is fixed with OS 6.7.1!
After the update I tried to send a test message with the old settings (email address and password) and it failed. Reentering the password resulted in a successful test message and messages the past two days about backups completing, UPS issues (storms here), and a scheduled event (scrob) that started and completed.
Tx!
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