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Forum Discussion
markfarr
Apr 16, 2018Aspirant
Amazon Drive Unavailable in Admin - Cloud Settings Console
Hello, I know my NAS is EOL, but I am running Raidar 6.9.3 on it, and I am hoping someone can help me figure out my problem. In January of this year, I configured my ReadyNAS to upload and sync wit...
StephenB
Apr 16, 2018Guru - Experienced User
The obvious thing to try is to disable ipv6, and see if the problem resolves.
Have you done that?
- markfarrApr 16, 2018Aspirant
Hi StephenB, thank you for replying quickly.
To be completely honest, I did not know I could disable IPv6.
I have done that now, and rebooted my NAS, and I am now able to check for updates again and I do see that the Amazon Cloud App and settings are back functioning again. So we have confirmed the root cause of my issue.
So is this a problem with the Amazon cloud app? Addressing the NAS over IPv6 works well so I know the NAS OS is ready for IPv6.
- StephenBApr 16, 2018Guru - Experienced User
markfarr wrote:
So is this a problem with the Amazon cloud app? Addressing the NAS over IPv6 works well so I know the NAS OS is ready for IPv6.
IMO it is (it should fail over to IPv4 if IPv6 fails to connect).
mdgm-ntgr, could you make sure that this is entered as a bug for development to look into?
- markfarrApr 16, 2018Aspirant
Hi StephenB,
I wanted to give you an update. I had IPv6 configured on both eth0 and eth1. Eth0 going to my network, and eth1 going to a non-routable network.
I have enabled IPv6 on eth0 only, and the applications are behaving as expected. I have left eth1 with IPv4 only. For some reason, it looks like the NAS was preferring eth1 for outgoing connections unknown to me.
So I wanted to give an update before we waste a lot of engineering resources.
Thanks,
Mark.
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