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Forum Discussion
markfarr
Apr 16, 2018Aspirant
Amazon Drive Unavailable in Admin - Cloud Settings Console
Hello, I know my NAS is EOL, but I am running Raidar 6.9.3 on it, and I am hoping someone can help me figure out my problem. In January of this year, I configured my ReadyNAS to upload and sync wit...
StephenB
Apr 16, 2018Guru - Experienced User
The obvious thing to try is to disable ipv6, and see if the problem resolves.
Have you done that?
markfarr
Apr 16, 2018Aspirant
Hi StephenB, thank you for replying quickly.
To be completely honest, I did not know I could disable IPv6.
I have done that now, and rebooted my NAS, and I am now able to check for updates again and I do see that the Amazon Cloud App and settings are back functioning again. So we have confirmed the root cause of my issue.
So is this a problem with the Amazon cloud app? Addressing the NAS over IPv6 works well so I know the NAS OS is ready for IPv6.
- StephenBApr 16, 2018Guru - Experienced User
markfarr wrote:
So is this a problem with the Amazon cloud app? Addressing the NAS over IPv6 works well so I know the NAS OS is ready for IPv6.
IMO it is (it should fail over to IPv4 if IPv6 fails to connect).
mdgm-ntgr, could you make sure that this is entered as a bug for development to look into?
- markfarrApr 16, 2018Aspirant
Hi StephenB,
I wanted to give you an update. I had IPv6 configured on both eth0 and eth1. Eth0 going to my network, and eth1 going to a non-routable network.
I have enabled IPv6 on eth0 only, and the applications are behaving as expected. I have left eth1 with IPv4 only. For some reason, it looks like the NAS was preferring eth1 for outgoing connections unknown to me.
So I wanted to give an update before we waste a lot of engineering resources.
Thanks,
Mark.
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