Forum Discussion

Aspirant

May 25, 2017

Solved

Another 6.7.3 firmware failure!

Upgraded from what I believe was firmware 6.7.1 to 6.7.3 on my RN516 and now the device won't boot. Shortly after restarting its froze on: lcd_panic_handle r+7d I'm assuming the solution for...

Booting

Installation & Upgrade

Performance

mdgm-ntgr
May 27, 2017
If you have updated to 6.7.3 and ran into this issue please try USB Boot Recovery with ReadyNAS OS 6.7.4 which is now available!

If you have not yet upgraded please upgrade to 6.7.4 rather than 6.7.3. If your system has already been fixed I would still suggest updating to 6.7.4 the normal way using the web admin GUI.

Langzik_NAS

Guide

May 26, 2017

Is this problem being handled strictly via PM? I'm not seeing any DIY solutions being posted.

I have the same issue. I waited about a day [after the most recent OS update] for the problem to remedy itself, then tried rebooting manually (through a 3rd party, because I'm currently in Europe and my NAS is in North America).

Sequence of events (according to the front LCD screen) on a per-reboot basis:
Booting.
Starting Network.
lcd_panic_handler+7D

Any help would be appreciated; thanks in advance. :)
- Thomas

mdgm-ntgr

NETGEAR Employee Retired

May 27, 2017

If you have updated to 6.7.3 and ran into this issue please try USB Boot Recovery with ReadyNAS OS 6.7.4 which is now available!

If you have not yet upgraded please upgrade to 6.7.4 rather than 6.7.3. If your system has already been fixed I would still suggest updating to 6.7.4 the normal way using the web admin GUI.

mdgm-ntgr
NETGEAR Employee Retired
May 27, 2017
Langzik_NAS I've sent you a PM as well, but if you can please try USB Boot Recovery first.
- Tommy_Langzik
  Aspirant
  May 27, 2017
  I've attempted the USB Boot Recovery with ReadyNAS OS 6.7.4 through my contact in Canada after setting up the USB remotely via Teamviewer. Unfortunately I have had no sucess on my ReadyNAS 516 intel-based system. My contact tells me that the system appears to recognize the attempt to boot from the USB key, however it follows the same path and ultimately leads to the same error. We have attempted this process approximately 3-5 times.
  
  I have no access to the web admin GUI, so any such attempt would be futile.
  
  I have not yet received a Private Message, so I'm not sure if there's an error on my end or if it just didn't send correctly; regardless I have now attempted to reach out to you via PM from my end.
  
  Thanks for your continued efforts. :)
  - Thomas.