NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DCARichardM
Aug 15, 2017Guide
Antivirus false positives
ReadyNAS 4312, Firmware 6.7.5 This option was not available in the drop-down menu when creating this post. We are receiving a number of warning emails from the anti-virus software on the NAS abo...
mlopilato
Nov 17, 2017Aspirant
I'm getting the same AV email message on multiple files since I upgraded to 6.9.0:
Antivirus scanner found a threat (Heuristics.Broken.Executable) in the file /data/Shared/Jobs/Desktop File Back Up/Notes/nntspreld.exe. Please delete the infected file soon.
DCARichardM
Nov 20, 2017Guide
It seems there are no solutions to this. I've been told just to ignore the warnings or turn the virus scanner off.
- mlopilatoNov 20, 2017Aspirant
Isn't that wonderful!
Why bother having it!
- DCARichardMNov 20, 2017Guide
Tell me about it, seems Netgear have ditched working on a solution or just ignored this completely. Apparently there were some decent 3rd party virus scanner apps available in the past but I can't find any so I think they've either been removed or discontinued.
I've just configured the alerts to get sent to the bin.
- StephenBNov 20, 2017Guru - Experienced User
I agree that not having any controls on the AV package makes it of little practical use - I've turned it off altogether, and depend on the AV protection in my PCs.
If these are false positives, you could try reporting them directly to ClamAV ( https://www.clamav.net/contact ). That should result in an updated definition later on.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!