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Forum Discussion
DCARichardM
Aug 15, 2017Guide
Antivirus false positives
ReadyNAS 4312, Firmware 6.7.5 This option was not available in the drop-down menu when creating this post. We are receiving a number of warning emails from the anti-virus software on the NAS abo...
mlopilato
Nov 20, 2017Aspirant
Isn't that wonderful!
Why bother having it!
DCARichardM
Nov 20, 2017Guide
Tell me about it, seems Netgear have ditched working on a solution or just ignored this completely. Apparently there were some decent 3rd party virus scanner apps available in the past but I can't find any so I think they've either been removed or discontinued.
I've just configured the alerts to get sent to the bin.
- StephenBNov 20, 2017Guru - Experienced User
I agree that not having any controls on the AV package makes it of little practical use - I've turned it off altogether, and depend on the AV protection in my PCs.
If these are false positives, you could try reporting them directly to ClamAV ( https://www.clamav.net/contact ). That should result in an updated definition later on.
- DCARichardMNov 20, 2017Guide
Thanks Stephen, next time I get one I'll report it to them.
- Paul_PDec 23, 2017Tutor
I am using a Netgear ReadyNAS 526X running Clam AV to back up my work Windows laptop which contains multiple files on the host file system which are Wind River VxWorks RTOS binary files - these are in ELF binary format for either PowerPC, Intel IA32 or ARM processor architectures.
During the backup, Clam AV reported many error messages, each for a VxWorks RTOS binary file, claiming "Antivirus scanner found a threat (Heuristics.Broken.Executable)" in each case. These definitely DO NOT contain viruses as I have already scanned the whole laptop with Intel MacAfee and Malwarebytes, so I think Clam AV is reporting false positives.
I tried to report this via Clam AV website, but unfortunately this cannot be done without providing the false positive file, and I am not able to do this, as VxWorks RTOS and libraries are the intellectual property of Wind River, and the company's advance permission would be required in order to distribute these files to a third-party.
However, surely, it can't be that uncommon for Netgear customer's to use their NAS for backup of host platforms used for embedded software development?
- Fortun81Jan 09, 2018Initiate
FW: 6.9.1 with XRAID utilizing 7 - 4TB drives in a RAID6 array.
I installed the RN628X last week, it is my first time using a Netgear NAS. I am getting hits on 4 files that pass Malwarebytes, Norton and McAfee scans. As they are old archived files that are not relevant anymore, I deleted them rather than take a chance. I will submit the file copies and see what happens.
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