NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ronaldvr2132's avatar
ronaldvr2132
Apprentice
Oct 05, 2017

Antivirus false positives

Since 1 hour I get a lot of messages that the following threat has been found: Ppt.Exploit.CVE_2017_0199-6336815-1. If I google on it it seems to be a Trojan and I have the impression this is a recent thread. If I look at the files which are infected according to the RN628X I see that there are also a lot of old files and also files I created myself (Excel and Word) seems to be infected. This infection is not found on my PC and as such I doubt this is a real detection. Any advise on how I can make sure if the files are infected? I used Windows Defender to scan the files and nothing was found on the files that the RN628X says that contain a threat.

3 Replies

Replies have been turned off for this discussion
  • We have the same issue since yesterday, after recent antivirus database update. Now updated from 6.8OS to 6.8.1 to see if this somehow will correct the issue. In addition, i sent two examples to the Avast laboratory yesterday, but no feedback so far.

    Ppt.Exploit.CVE_2017_0199-6336815-1 affect only the office documents with extensions .docx and  .xlsx

    • Marty_M's avatar
      Marty_M
      NETGEAR Employee Retired

      ronaldvr2132,

      Denothex,

       
      I have not seen similar thread raise about this possible vulnerability. I would recommend to report this to our support site here click on "Report Vulnirabilities" so it can look onto right away.
       
      Regards,
      Marty_M 
      NETGEAR Community Team

      • Denothex's avatar
        Denothex
        Aspirant

        Thank you Marty_M,

         

        apparently after the update to OS6.8.1, no such threats occur anymore. 

        My problem is solved.

        Thanks!

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More