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Forum Discussion
Antivirus in ReaytNAS OS
Is antivirus built into the OS working correctly in OS 6.7.5?
I updated to OS 6.7.5 several days ago and enabled antivirus. Since then, all attempts to download definition files have produced the following message: "Antivirus scanner definition file update failed due to download failure. Check your Internet connection." However, all tests and other uses of my internet connection are successful. Please advise me on how to resolve this problem.
orsmith wrote:I updated to OS 6.7.5 several days ago and enabled antivirus. Since then, all attempts to download definition files have produced the following message: "Antivirus scanner definition file update failed due to download failure. Check your Internet connection." However, all tests and other uses of my internet connection are successful. Please advise me on how to resolve this problem.
I have seen the same behavior some time ago. My RN204 did not show that there was an update, even though i knew an update was available.
Definition files could not be downloaded either, even though I could access both the NAS and the internet.
I rebooted the NAS and everything worked just fine again.
RE: "I rebooted the NAS and everything worked just fine again.
Hi Michael,Thanks for the reply, but after I tried your solution my antivirus downloads are still failing.I have copies of log (system.log & systemd-journal.log ) entries made when the problem was happening which I can provide. (BTW: Is there a way to attach files to one of these posts?) Please help.
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