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siggek's avatar
siggek
Aspirant
Mar 14, 2019
Solved

Antivirus stopped updating

The antivirus stopped updating a couple of weeks ago. I tried updating os to 6.9.5 but i stilldo not update.

Tried running host -t txt current.cvd.clamav.net which returned a long string of numbers. Then I tried running 

freshclam which returned ERROR: Can't open/parse the config file /etc/clamav/freshclam.conf. Anyone have an idea what to do?

11 Replies

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  • Realised that freshclam must be run by root. Now got the following :

    root@ReadyNAS:~# freshclam

    ClamAV update process started at Thu Mar 14 22:01:06 2019

    WARNING: Your ClamAV installation is OUTDATED!

    WARNING: Local version: 0.100.2 Recommended version: 0.101.1

    DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav

    main.cld is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)

    Downloading daily-25380.cdiff [100%]

     

    Then nothing happened. The freshclam-process took 95% of CPU so i terminated it after 35 minutes.

    • OOM-9's avatar
      OOM-9
      NETGEAR Expert

      Which ReadyNAS unit are you using?

      • Hopchen's avatar
        Hopchen
        Prodigy

        Hey OOM-9 

         

        I will add my two cents to this. I checked on my unit here: RN422 running 6.9.5.

         

        AV did update the definitions.

        root@Datastore:~# tail -n1 /var/log/frontview/status.log
        [19/03/15 22:12:56 WET] notice:system:LOGMSG_ANTIVIRUS_DEF_UPDATE Antivirus scanner definition file was updated to 58.25389.
        

         

        The AV version itself is outdated though, same as siggek

        root@Datastore:~# freshclam
        ClamAV update process started at Fri Mar 15 22:53:38 2019
        WARNING: Your ClamAV installation is OUTDATED!
        WARNING: Local version: 0.100.2 Recommended version: 0.101.1
        DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
        main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
        daily.cvd is up to date (version: 25389, sigs: 1518483, f-level: 63, builder: raynman)
        bytecode.cvd is up to date (version: 328, sigs: 94, f-level: 63, builder: neo)
        

         

        When doing verbose status it seems that the AV engine tries to update via: current.cvd.clamav.net

        root@Datastore:~# freshclam -v
        Current working dir is /var/lib/clamav
        Max retries == 5
        ClamAV update process started at Fri Mar 15 22:54:36 2019
        Using IPv6 aware code
        Querying current.cvd.clamav.net
        TTL: 1183
        Software version from DNS: 0.101.1
        WARNING: Your ClamAV installation is OUTDATED!
        WARNING: Local version: 0.100.2 Recommended version: 0.101.1
        DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav
        main.cvd version from DNS: 58
        main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
        daily.cvd version from DNS: 25389
        daily.cvd is up to date (version: 25389, sigs: 1518483, f-level: 63, builder: raynman)
        bytecode.cvd version from DNS: 328
        bytecode.cvd is up to date (version: 328, sigs: 94, f-level: 63, builder: neo)
        

         

        If I try to resolve that address, even with Google DNS, it does not resolve.

        root@Datastore:~# nslookup current.cvd.clamav.net 8.8.8.8
        Server:    8.8.8.8
        Address 1: 8.8.8.8 google-public-dns-a.google.com
        
        nslookup: can't resolve 'current.cvd.clamav.net'
        

         

        I am not sure how the updates are done exactly and if the problem is that unresolvable address? I can see that freshclam accessed the mirrors successfully when it updated the definitions though.

        root@Datastore:~# freshclam --list-mirrors
        Mirror #1
        IP: 104.16.218.84
        Successes: 2
        Failures: 0
        Last access: Fri Mar 15 22:12:21 2019
        Ignore: No
        

         

        Cheers

         

         

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