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aniraghome's avatar
Jul 24, 2021
Solved

readynas 314 stopped updating antivirus

Hello all

 

i noticed anti virus definitions were not updated on my ready nas 314 since 6/14/2021. i searched some posts and could not get to a solution that works for me.

 

firmware 6.10.5 hotfix1

device time dand date are synced correctly

SSH key not enabled

have internet connection to device also updated the DNS servers to 8.8.8.8 from my original local IP.

IPV6 disabled

 

appreciate your insights

 

Thanks

 

 

 

  • HansRL's avatar
    HansRL
    Jul 25, 2021

    @ aniraghome ,

     

    I will try to write down what to do :-)

     

    1) enable SSH on your NAS (can be done via the gui: system-tab and option setting)

    2) on your PC install WINSCP

    3) FILE-PROTOCOL: SCP   ;   HOST NAME: IP-address of your NAS    ;   PORT NUMBER: 22    ;   USER NAME: ROOT   ;
          (your ROOT-password is the same as your ADMIN-password)    ;  click LOGIN

    4) similar to EXPLORER go to directory:   /var/lib/clamav/

    5) right-click the members (antivir;bytecode;daily;main;mirrors) and choose DOWNLOAD AND DELETE
    put/save them somewhere on your PC

    6) change or go to directory: /etc/clamav/

    7) right-click on member freshclam.conf and choose EDIT

    8) click after "ReceiveTimeout 120" and hit ENTER
        copy/past "TestDatabases false"
    member should look like below:

    DatabaseOwner root
    LogSyslog true
    LogFacility LOG_LOCAL6
    Debug false
    MaxAttempts 5
    DatabaseDirectory /var/lib/clamav
    DNSDatabaseInfo current.cvd.clamav.net
    ConnectTimeout 120
    ReceiveTimeout 120
    TestDatabases false
    ScriptedUpdates true
    CompressLocalDatabase false
    Bytecode true
    NotifyClamd /etc/clamav/clamd.conf
    OnErrorExecute /usr/bin/clamav_event -s 1
    OnUpdateExecute /usr/bin/clamav_event -s 0
    Checks 2
    DatabaseMirror database.clamav.net
    DatabaseMirror db.cn.clamav.net
    DatabaseMirror db.tw.clamav.net

    9) close window in which your are editing freshclam.conf (save it of course)
    10) restart your NAS

     

    Hopes this will solve your issue

     

9 Replies

Replies have been turned off for this discussion
  • @ aniraghome ,

    I suppose you also tried:

    1)   empty directory: /var/lib/clamav/**

    and

    2)   adding "TestDatabases false"  to your /etc/clamav/freshclam.conf

    And did you check in the logs (system.log-file & systemd-journal.log-file) whether your upgrade to '6.10.5 hotfix' went OK?

    • aniraghome's avatar
      aniraghome
      Tutor
      i have not done 1 & 2 you mentioned. i am not familiar on how to perform these.

      but yes 6.10.5 hotfix did go well i have been doing all routine functions as normal . atleast i did not notice any issues.
      • StephenB's avatar
        StephenB
        Guru

        aniraghome wrote:
        i have not done 1 & 2 you mentioned. i am not familiar on how to perform these.


        They both require use of ssh, and some knowledge of linux.

         

        You could alternatively contact paid netgear support via my.netgear.com.

         

        One question is whether you actually need AV on the NAS.  If the PCs that upload files have their own AV software, then you might not need it.  If that's the case, you could just disable it.

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