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mpence's avatar
mpence
Tutor
Apr 10, 2018
Solved

ReadyNAS antivirus stopped updating

My ReadyNAS stopped receiving antivirus updates on March 19th 2018.  I suspected that the problem was DPI-SSL scanning on my Sonicwall 5600, because in the past that has caused problems with ReadyNAS firmware updates but that is not the case.  I excluded the ReadyNAS from DPI-SSL scanning but the the antivirus update continues to fail. Does anyone have a suggestion where to look next?

  • If you have ssh enabled, you could try entering  host -t txt current.cvd.clamav.net and see if that resolves without printing an error.

     

    You could also try executing freshclam and see if it updates successfully.

     

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Can you confirm that the NAS can reach the internet generally?  One way to test that is to turn NTP off and then on again.

    • mpence's avatar
      mpence
      Tutor

      Yes I do have access to the internet.  The firmware update still connects and downloads updates.

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