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Forum Discussion
McCallService
Apr 19, 2018Aspirant
ReadyNAS antivirus stopped updating Readynas 3138 Firmware 6.9.3
My ReadyNAS stopped receiving antivirus updates on March 20th 2018. With ssh enabled I tried running freshclam and received the following message:
ClamAV update process started at Thu Apr 19 14:36:51 2018
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.99.3 Recommended version: 0.100.0
DON'T PANIC! Read http://www.clamav.net/documents/upgrading-clamav
main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
connect_error: getsockopt(SO_ERROR): fd=5 error=111: Connection refused
Can't connect to port 80 of host database.clamav.net (IP: 74.115.25.14)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
Does anyone have a suggestion how to address this issue?
I was able to address the issue by removing the mirrors.dat file to reset the download history.
rm /var/lib/clamav/mirrors.dat
Then ran freshclam again and the updates downloaded with out issue.
12 Replies
Replies have been turned off for this discussion
- yxueNETGEAR ExpertHi, Can you test your network to see that if your NAS can connect to Internet successfully, thank you.
- StephenBGuru - Experienced User
Can you try pinging database.clamav.net from the NAS?
database.clamav.net resolves to a different IP address for me, and pinging 74.115.25.14 times out.
- McCallServiceAspirant
The nas is able to connect to the internet to download firmware and other apps.
If you try pinging database.clamav.net it is succeeding with no errors.
root@NAS2:~# ping database.clamav.net
PING database.clamav.net (146.112.59.53): 56 data bytes
64 bytes from 146.112.59.53: seq=0 ttl=54 time=45.718 ms
64 bytes from 146.112.59.53: seq=1 ttl=54 time=51.199 ms
64 bytes from 146.112.59.53: seq=2 ttl=54 time=51.261 ms
64 bytes from 146.112.59.53: seq=3 ttl=54 time=51.194 ms
64 bytes from 146.112.59.53: seq=4 ttl=54 time=51.013 ms
64 bytes from 146.112.59.53: seq=5 ttl=54 time=53.013 ms
64 bytes from 146.112.59.53: seq=6 ttl=54 time=46.432 ms
64 bytes from 146.112.59.53: seq=7 ttl=54 time=61.036 ms
64 bytes from 146.112.59.53: seq=8 ttl=54 time=60.917 ms
64 bytes from 146.112.59.53: seq=9 ttl=54 time=50.914 ms- StephenBGuru - Experienced User
McCallService wrote:
If you try pinging database.clamav.net it is succeeding with no errors.
root@NAS2:~# ping database.clamav.net
PING database.clamav.net (146.112.59.53): 56 data bytes
64 bytes from 146.112.59.53: seq=0 ttl=54 time=45.718 msOk. But in your earlier post it resolved to a different IP address
Can't connect to port 80 of host database.clamav.net (IP: 74.115.25.14)
The 74.x.x.x. address doesn't respond to ping.
Perhaps try freshclam again, and see if it resolves the the same IP address as ping.
Are you using multiple ethernet connections? If so, which bonding mode are you using?
- McCallServiceAspirant
Two nic ports are being used in bond mode IEEE 802.3ad LACP. If I try pinging 74.115.25.14 the screen shows 56 data bytes and the curser drops down a line and nothing happens after that.
root@NAS2:~# ping 74.115.25.14
PING 74.115.25.14 (74.115.25.14): 56 data bytesFreshclam had this happen:
ClamAV update process started at Mon Apr 23 15:24:43 2018
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.99.3 Recommended version: 0.100.0
DON'T PANIC! Read http://www.clamav.net/documents/upgrading-clamav
main.cvd is up to date (version: 58, sigs: 4566249, f-level: 60, builder: sigmgr)
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: getpatch: Can't download daily-24404.cdiff from database.clamav.net
WARNING: Incremental update failed, trying to download daily.cvd
connect_error: getsockopt(SO_ERROR): fd=5 error=111: Connection refused
Can't connect to port 80 of host database.clamav.net (IP: 74.115.25.14)
WARNING: Can't download daily.cvd from database.clamav.net
Trying again in 5 secs...
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