NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
orsmith
Jun 28, 2017Tutor
Antivirus in ReaytNAS OS
Is antivirus built into the OS working correctly in OS 6.7.5?
orsmith
Jul 01, 2017Tutor
I updated to OS 6.7.5 several days ago and enabled antivirus. Since then, all attempts to download definition files have produced the following message: "Antivirus scanner definition file update failed due to download failure. Check your Internet connection." However, all tests and other uses of my internet connection are successful. Please advise me on how to resolve this problem.
lundmilo
Jul 01, 2017Luminary
orsmith wrote:I updated to OS 6.7.5 several days ago and enabled antivirus. Since then, all attempts to download definition files have produced the following message: "Antivirus scanner definition file update failed due to download failure. Check your Internet connection." However, all tests and other uses of my internet connection are successful. Please advise me on how to resolve this problem.
I have seen the same behavior some time ago. My RN204 did not show that there was an update, even though i knew an update was available.
Definition files could not be downloaded either, even though I could access both the NAS and the internet.
I rebooted the NAS and everything worked just fine again.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!