NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

drewbyty's avatar
drewbyty
Follower
May 16, 2016
Solved

Backup-->Dropbox configuration not working - switching to On automatically switches back to Off

My system is ReadyNAS 102 with firmware 6.4.2.

I would like to use the Backup-->Dropbox feature, but when I click the switch to change from Off to On, it remains On for maybe a second and then switches back to Off automatically. Also the Authroize button never becomes enabled.

Has anyone encountered this problem before have any recommendation on how to fix this? I have restarted the unit several times and still no luck.

 

Thanks

  • Make sure the NAS has proper internet connection. Check default gateway and DNS server, add 8.8.8.8 (google DNS) to DNS server settings for testing

1 Reply

  • Danthem's avatar
    Danthem
    NETGEAR Employee

    Make sure the NAS has proper internet connection. Check default gateway and DNS server, add 8.8.8.8 (google DNS) to DNS server settings for testing

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More