Backup cannot read from Windows 10 machines

Hi all,

I've had this working in the past, but it won't now - presumably because of a windows update.

I have a couple of Windows 10 boxes, and a Netgear ReadyNAS NV+ v2 running v5.3.13 (which I believe is the latest).

I'd like the ReadyNAS to do a backup every night from the windows boxes. To start with I have a share accessible as //Hercules/Audio that can be accessed by everyone (other windows machines, Macs, RISC OS boxes etc). So I've tried to make a backup job:

Backup Source:

  Type: remote

  Name: remote: Windows/NAS (Timestamp)

  Host: Hercules

  Path: Audio

  Log In: Robin Watts

  Password: ********

Try as I might,  I cannot get the NAS to manage to make a connection. I've tried different usernames and passwords to no avail.

Sometimes the "Test Connection" button works, but even then, I get "Unable to access remote path //Hercules/Audio" errors.

Both the NAS and Hercules are on the same LAN, both have the same workgroup name (WORKGROUP).

I am at a loss here. Any hints anyone can give me would be much appreciated. I'd even RTFM if only I could find an FM that covers this!

Thanks!