What is it?: Backup Exec Remote Agent for Linux and UNIX servers (RALUS).What is required: ReadyNAS x86 system (NVX,Pro,2100,3100,3200,4200,Pro2/4/6), Symantec Backup Exec with RALUS license.(NV+/1100 are not supported)Where to get it: BackupExec_13.0.5204.1-x86.bin (10/27/11)Like other ReadyNAS add-ons, install it in FrontView via System>Update>Local.How to use it: Once installed, you can see it listed in FrontView>Services>Installed Add-ons. In there, you can set the IP of your Backup Exec server, so the agent can properly announce itself to the backup server.ReadyNAS.com article: Using the Symantec RALUS agent with the ReadyNASFrom Backup Exec server, if you create a new backup job, you should see the agent under Favorite Resources>Linux/Unix Servers. If you don’t see it right away, try stopping and starting it via FrontView. The default agent setting is to announce itself every four hours. We may add an option in FrontView to make this time shorter.Please provide feedback of your experience with the RALUS agent. Does it resolve 'agent missing' errors in your backup jobs, does it increase performance?

Does this agent work with BE 2010 or just 12.5?Edit: just read this: RALUS AGENT for Backup EXEC 2010chirpa wrote:Beta v13 build to try: http://www.readynas.com/forum/viewtopic ... 51&t=39894

Should be backwards compatible. This is Symantec's RALUS agent, made into an add-on for ReadyNAS. For technical questions on RALUS itself, please refer to Symantec support.

Dear Netgear support- and techteamThank you very much for your support with the ralus agent. :D In this test I have saved a shut down virtual machine over the beta ralus agent to tape in be 2010. The test nas is a readynas 2100.Backup Set SummaryBacked up 32 files in 4 directories.Processed 55'146'633'490 bytes in 19 minutes and 50 seconds.Throughput rate: 2652 MB/minCompression Type: HardwareUntil now there has been no issue to saving large files. BE 2010 reports that the backup was a full success.The next test will be to save a directory with a lot of small files to tape.Best regards,Nate

Hello,Here is the result from my directory test with a lot of files.Backup Set Summary Backed up 51840 files in 7067 directories.Processed 13'950'528'072 bytes in 12 minutes and 50 seconds.Throughput rate: 1037 MB/minCompression Type: HardwareAgain there was no problem with the beta agent. BE 2010 reported that the backup job was a full success.Best regards,Nate :DPS: Please inform when the beta agent is not beta any more.

Thanks for the feedback. My own copy of BE2010 finally arrived at the office today so I can do more in-depth testing of it. I'd consider already not in beta, but just put that so people use a bit of caution updating. Not saying it won't work fine, but hasn't had thorough testing yet.

Backup Exec RALUS Add-on [13.0.5204.1]

65 Replies

Replies have been turned off for this discussion

mayit
Aspirant
Aug 02, 2010
I have RAIDiator 4.2.12
jck_co_im
Aspirant
Aug 18, 2010
Hi, have upgraded from 4.2.9 to 4.2.13 on Pro Pioneer.
RALUS backups now slower at 2100mb/min instead of 3000mb/min (although it was ok the first evening, it has become sl;ower past 7days)
(have removed and re-added the plugin, no difference)
However if the Raid6 array is more reliable long term as a result of the upgrade then happy enough.
Perhaps I need to factory default to go from Ext3 to Ext4?

Automated backups using CIFS with the Readynas it's self appear unaffected.

Occasional WebDav files access/FrontView Hanging issue with web browser when trying to login (since firmware upgrade)

no issues FTP and CIFS.
mdgm-ntgr
NETGEAR Employee Retired
Aug 18, 2010
For the Frontview issue have you tried clearing the browser cache.

When you do get the chance moving to EXT4 would be good. This does require a factory default as you say (wipes all data, settings, everything), so you would need to backup data primarily stored on the ReadyNAS first.
jck_co_im
Aspirant
Aug 21, 2010
Tried clearing cache, seems to be an issue with my IE8 as works ok on Firefox.

I installed the NAS Monitor & PHP plugin to see why it had become slower and slower, turned out to be the ReadyNAS vault service keeping the cpu on the NAS at 100% all the time, now disabled.

I did some file transfer tests with a Windows File Server using the task manager to monitor LAN traffic in % as a rough guide as IO Meter not installed on it.

Copying large files with CIFS the graph sustains around 45%-50% on gigabit Lan with Jumbo Frames. This is the same as it was before the firmware upgrade.

Running Backup Exec, backing up the same files, it stays around 25%-30%. When I first installed the RALUS agent, it used to be around 45% same as CIFS.
The NAS Monitor reports the service "beremote" using 2.1mb Ram and NAS CPU at 24% usage when backup exec is running.

I've tried disabling firewall, various settings in backup exec but no difference. Looking back in the Backup Exec Logs, the data transfer rate from Windows Server is the same more or less as it was before, around 2,300mb/s. The Nas is now averaging around 1800mb/s-2,000mb/s - cosiderable slower doing a 170gig backup than it was before the firmware upgrade.

I know the NAS is capable of good performance, it's really frustrating why the RALUS agent should not push the unit to it's capability. I guess a factory default is the next thing to try, otherwise hopefully an updated RALUS in the future.
jck_co_im
Aspirant
Aug 26, 2010
Have downloaded latest BackupExec 2010-R2 dvd image. In it I noticed a slightly updated 32bit and an x64 RALUS.

Is the 64bit RALUS compatible with the Pro?
DM_Systems
Aspirant
Sep 13, 2010
Hi, I'm trying to install RALUS add-on 13.0.0 on a new ReadyNas 3200 with RAIDiator 4.2.13, but it wont show on frontview->services->addons,

here are the logs:

Mon Sep 13 10:58:40 CEST 2010 System is up.
Mon Sep 13 10:51:05 CEST 2010 Backup Exec Remote Agent has been successfully installed.
Mon Sep 13 10:51:06 CEST 2010 El complemento BackupExec ha encontrado un error durante la instalación.
Mon Sep 13 10:49:12 CEST 2010 Backup Exec Remote Agent has been successfully installed.
Mon Sep 13 10:49:13 CEST 2010 El complemento BackupExec ha encontrado un error durante la instalación.
Mon Sep 13 10:46:01 CEST 2010 System is up.
Mon Sep 13 10:45:49 CEST 2010 Successfully enabled root SSH access. The root password is now the same as your admin password.
Mon Sep 13 10:44:20 CEST 2010 Reiniciando el dispositivo...
Mon Sep 13 10:44:20 CEST 2010 Cierre esta sesión del navegador y utilice el RAIDar para volver a conectar con el dispositivo. Reiniciando el sistema...
Fri Sep 10 10:13:14 CEST 2010 System is up.
Fri Sep 10 10:13:05 CEST 2010 Your ReadyNAS device has been updated with a new firmware image. (RAIDiator-x86 4.2.13)

rn3200:~# tail /var/log/dpkg.log
2010-09-13 10:50:58 status unpacked libstdc++5 1:3.3.6-15
2010-09-13 10:50:58 status half-configured libstdc++5 1:3.3.6-15
2010-09-13 10:50:58 status installed libstdc++5 1:3.3.6-15
2010-09-13 10:50:58 install vrtsralus <none> 13.0.2896
2010-09-13 10:50:58 status half-installed vrtsralus 13.0.2896
2010-09-13 10:50:59 status unpacked vrtsralus 13.0.2896
2010-09-13 10:50:59 status unpacked vrtsralus 13.0.2896
2010-09-13 10:50:59 status unpacked vrtsralus 13.0.2896
2010-09-13 10:50:59 status half-configured vrtsralus 13.0.2896
2010-09-13 10:50:59 status installed vrtsralus 13.0.2896

rn3200:/opt/VRTSralus/bin# ./beremote --log-console
f5b296b0 Mon Sep 13 12:26:23 2010 : Starting BE Remote Agent
f5b296b0 Mon Sep 13 12:26:23 2010 : Requested no generation of log file
f5b296b0 Mon Sep 13 12:26:23 2010 : No configuration file specified. Using default.
f5b296b0 Mon Sep 13 12:26:23 2010 : Log to console: enabled
f5b296b0 Mon Sep 13 12:26:23 2010 : Successfully set the supplementary groups of the process
f5b296b0 Mon Sep 13 12:26:23 2010 : Initialized locks for SSL callbacks
f5b296b0 Mon Sep 13 12:26:23 2010 : Starting NDMP processor
f5b296b0 Mon Sep 13 12:26:23 2010 : NDMPDMainThreadFunc spawned: grpid=1, tid=-173081712
f5aefb90 Mon Sep 13 12:26:23 2010 : FS_InitFileSys
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsnt5.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedssql2.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsxchg.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsxese.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsmbox.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedspush.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsnote.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsmdoc.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedssps2.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedssps3.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsupfs.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsshadow.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsoffhost.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : loaded libbedsvx.so
f5aefb90 Mon Sep 13 12:26:23 2010 : loaded libbedsrman.so
f5aefb90 Mon Sep 13 12:26:23 2010 : loaded libbedssms.so
f5aefb90 Mon Sep 13 12:26:23 2010 : loaded libbedssmsp.so
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsra.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsdb2.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : loaded libbedsedir.so
f5aefb90 Mon Sep 13 12:26:23 2010 : libbedsvmesx.so could not be loaded: 0x 2 (2)
f5aefb90 Mon Sep 13 12:26:23 2010 : Initializing FSs
f5aefb90 Mon Sep 13 12:26:23 2010 : FS 1 failed to initialize: 0xE000FE46
f5aefb90 Mon Sep 13 12:26:23 2010 : Function called: RMAN_InitFileSys
f5aefb90 Mon Sep 13 12:26:23 2010 : Using 'LATIN-1' Encoding.
f5aefb90 Mon Sep 13 12:26:23 2010 : Using vfm path /opt/VRTSralus/VRTSvxms from config.
f5aefb90 Mon Sep 13 12:26:23 2010 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms.
f5aefb90 Mon Sep 13 12:26:23 2010 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms
f5aefb90 Mon Sep 13 12:26:23 2010 : VXMS Initialization OK.
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <ext3> mounted at </>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <proc> mounted at </proc>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <sysfs> mounted at </sys>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <devpts> mounted at </dev/pts>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <ramfs> mounted at </ramfs>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <tmpfs> mounted at </USB>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <usbfs> mounted at </proc/bus/usb>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <ext4> mounted at </c>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <nfsd> mounted at </proc/fs/nfsd>
f5aefb90 Mon Sep 13 12:26:23 2010 : Detected Mounted Filesystem: type <configfs> mounted at </sys/kernel/config>
f5aefb90 Mon Sep 13 12:26:23 2010 : INFORMATIONAL: Zero value found for 'DisableRMAL' from ralus.cfg, allowing RMAL to initialize
f5aefb90 Mon Sep 13 12:26:23 2010 : Could not resolve the "bews-ndmp" or the "ndmp" service, error code: -8, using port 10000
f5aefb90 Mon Sep 13 12:26:23 2010 : BETCPListener successfully installed a signal handler for SIGTERM
f5aefb90 Mon Sep 13 12:26:23 2010 : Could not create an IPv6 socket at this time, reason:An error occurred during a socket creation operation: Error Code: 97, System Error Message: Address family not supported by protocol
f5aefb90 Mon Sep 13 12:26:23 2010 : SocketService::IsSystemDualIP: No support found for IPv6 currently
f5aefb90 Mon Sep 13 12:26:23 2010 : BETCPListener::Bind: Could not bind to port 10000 on IPv4, An error occurred during a socket bin d operation: Error Code: 98, System Error Message: Address already in use
f5aefb90 Mon Sep 13 12:26:23 2010 : Could not start NDMP Listener on port 10000: An error occurred during a socket creation operatio n: Error Code: 98, System Error Message: Address already in use
f5aefb90 Mon Sep 13 12:26:23 2010 : ndmpRun: exiting
f5b296b0 Mon Sep 13 12:26:28 2010 : Stopping remote agent due to explicitly failed initialization
f5b296b0 Mon Sep 13 12:26:33 2010 : Startup failure detected
f5b296b0 Mon Sep 13 12:26:33 2010 : Remote agent exiting, cancelling 3 joinable threads
f500db90 Mon Sep 13 12:26:33 2010 : time to exit thread
f480db90 Mon Sep 13 12:26:33 2010 : NrdsAdvertiserThread: exiting
f400db90 Mon Sep 13 12:26:38 2010 : NrdsAdvertiserThread: exiting
f5b296b0 Mon Sep 13 12:26:38 2010 : unloading libbedssms.so
f5b296b0 Mon Sep 13 12:26:38 2010 : unloading libbedssmsp.so
f5b296b0 Mon Sep 13 12:26:38 2010 : unloading libbedsrman.so
f5b296b0 Mon Sep 13 12:26:38 2010 : unloading libbedsvx.so
f5b296b0 Mon Sep 13 12:26:38 2010 : unloading libbedsedir.so

rn3200:/opt/VRTSralus/bin# netstat -putan
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:33665 0.0.0.0:* LISTEN 2855/rpc.mountd
tcp 0 0 0.0.0.0:2049 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:59430 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:199 0.0.0.0:* LISTEN 2695/snmpd
tcp 0 0 0.0.0.0:873 0.0.0.0:* LISTEN 2962/rsync
tcp 0 0 0.0.0.0:781 0.0.0.0:* LISTEN 2730/rpc.rquotad
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 2555/portmap
tcp 0 0 0.0.0.0:10000 0.0.0.0:* LISTEN 2984/beremote
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 2923/apache-ssl
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 2437/sshd
tcp 0 0 0.0.0.0:631 0.0.0.0:* LISTEN 2670/cupsd
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 2923/apache-ssl
tcp 0 0 132.0.1.232:3260 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:32765 0.0.0.0:* LISTEN 2810/rpc.statd
tcp 0 52 132.0.1.232:22 192.168.111.111:56079 ESTABLISHED5532/0
udp 0 0 0.0.0.0:2049 0.0.0.0:* -
udp 0 0 0.0.0.0:111 0.0.0.0:* 2555/portmap
udp 0 0 0.0.0.0:161 0.0.0.0:* 2695/snmpd
udp 0 0 0.0.0.0:162 0.0.0.0:* 2717/snmptrapd
udp 0 0 0.0.0.0:780 0.0.0.0:* 2730/rpc.rquotad
udp 0 0 0.0.0.0:866 0.0.0.0:* 2810/rpc.statd
udp 0 0 0.0.0.0:56172 0.0.0.0:* 2855/rpc.mountd
udp 0 0 0.0.0.0:41996 0.0.0.0:* 2695/snmpd
udp 0 0 0.0.0.0:5353 0.0.0.0:* 3539/avahi-daemon:
udp 0 0 127.0.0.1:22081 0.0.0.0:* 2939/raidard
udp 0 0 132.0.1.232:22081 0.0.0.0:* 2939/raidard
udp 0 0 0.0.0.0:22081 0.0.0.0:* 2939/raidard
udp 0 0 0.0.0.0:50759 0.0.0.0:* 3539/avahi-daemon:
udp 0 0 0.0.0.0:57157 0.0.0.0:* -
udp 0 0 0.0.0.0:32765 0.0.0.0:* 2810/rpc.statd

SOLVED :-D after removing ReadyNas Remote Plugin

it_at_rtm

Aspirant

Oct 05, 2010

mayit wrote:
I have a newly installed ReadyNAS 3100 running in a AD environment with BE 2010. I installed the RALUS Add-on 13.0.0 and first received a :The BackupExec Add-on encountered an error during installation. message and then: Backup Exec Remote Agent has been successfully installed. message.

Great. When I try to input the BE 2010 IP address the hour glass starts and never ends.

mayit wrote:
I have a newly installed ReadyNAS 3100 running in a AD environment with BE 2010. I installed the RALUS Add-on 13.0.0 and first received a :The BackupExec Add-on encountered an error during installation. message and then: Backup Exec Remote Agent has been successfully installed. message. Great. When I try to input the BE 2010 IP address the hour glass starts and never ends.

I just got the same error message after installing RALUS v13 on a ReadyNAS 3100 on 4.2.13. I installed the addon using Chrome, and tried to add an IP using FireFox.

I just downloaded my logs. Is there a specific log for the RALUS? Where should I look for a problem?

it_at_rtm
Aspirant
Oct 05, 2010
After hours, and after a quick reboot, I was able to add the IP Address of my Backup Exec 12.5 Server, and now I am running a Full backup Using Modified Time. (My previous testing proved that Using Archive Bit will not work). So maybe a reboot is required?

Well, 12 hours from now, after my 900 GB of data is backed up, I can continue to test Incremental backups!

-Tom
JCarlyle
Aspirant
Oct 26, 2010
I was wondering if anyone knew if this client will be updated to work with a NV+ ?

Cheers
Jimmy
mdgm-ntgr
NETGEAR Employee Retired
Oct 26, 2010
No, the NV+ is a Sparc ReadyNAS. The stuff that chirpa gets from Symantec for RALUS is for x86 ReadyNAS (i.e. NVX, Ultra, Pro, 2100, 3200, 3100, 4200) only.

Welcome to the forum!

Forum Discussion

Backup Exec RALUS Add-on [13.0.5204.1]

65 Replies

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