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Forum Discussion
NASguru
Nov 29, 2011Apprentice
Backup fails due to files being encrypted
I'm a newbie with the NAS but have figured out the backup manager largely thanks to this forum. However, I noticed that backup jobs for my work PC will fail if the files are encrypted. The logs show...
ewok
Nov 30, 2011NETGEAR Expert
Encryption shouldn't be a problem since all the backup job sees is data, it doesn't care what's in the file. My guess is that whatever is doing the encryption is giving the output file a set of permissions that prevent the NAS from reading the file. When you decrypt the file, you're probably writing the file with permissions that allow the NAS to read. The first thing I'd do is compare the permissions on an encrypted file to that of a decrypted file.
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