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Forum Discussion
Comdiv1
Jan 27, 2017Tutor
BACKUP FTP on READYNAS success but no content copied.
Have set up FTP settings to copy hosted files back on to my RN for backup reasons. Task completes with successful message, however no content actually gets copied across. I have more than one FT...
- Jan 31, 2017
You might check your client logs and confirm that the server supports passive mode. It seems to me that it would have to, but it is still worth confirming.
There'a s similar FTP thread here: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/How-to-backup-sync-using-FTP-to-ReadyNAS/m-p/1219103/highlight/true#M13761 where the server only used active mode, and that resulted in similar symptoms.
Comdiv1
Jan 27, 2017Tutor
no, nothing as exciting just plain ftp..
version 6.6.0
I dont want to update this machine at the moment its been running fine for last few months, its just this one ftp backup as the others are okay , only the provider is changed.
they are obviously doing something different just not sure what or how to figure it out
StephenB
Jan 27, 2017Guru - Experienced User
If you can get a log from the FTP server, that should let you diagnose what is going on.
If not, perhaps log into a site that works with an FTP client, and look at the default directory you are placed in. Then note the path syntax in the backup job. Then compare that with the site that fails (also seeing what the default directory is).
- Comdiv1Jan 30, 2017Tutor
yeah, I tried that with my default client.
The client root location is fine and works no problem from with in it.
I dont imagine the host will want to provided me logs. but i guess no harm asking.
- StephenBJan 31, 2017Guru - Experienced User
You might check your client logs and confirm that the server supports passive mode. It seems to me that it would have to, but it is still worth confirming.
There'a s similar FTP thread here: https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/How-to-backup-sync-using-FTP-to-ReadyNAS/m-p/1219103/highlight/true#M13761 where the server only used active mode, and that resulted in similar symptoms.
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