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Forum Discussion
christjcom
Dec 11, 2016Aspirant
Blinking blue power led after update to 6.6.0
Hi there, I am hoping someone will be able to assist me. I logged onto the web gui and was prompted to update the firmware to 6.6.0. I do so, and the nas drive now sits there with the blue led fl...
mdgm-ntgr
Dec 11, 2016NETGEAR Employee Retired
Which firmware did you update from?
Can you try putting 6.6.1 Beta on using USB Boot Recovery?
- christjcomDec 12, 2016Aspirant
Thank you mdgm,
I have just tried that, but to no avail I'm afraid.
- FramerVDec 12, 2016NETGEAR Employee Retired
Hi christjcom,
What ReadyNAS model are you using?
Can you still set the ReadyNAS to tech-support?
You can do this by going in the boot menu of your NAS and selecting tech support.
Please check the link below and look for the model number of your ReadyNAS for the guide.
ReadyNAS & ReadyDATA: Boot Menu
If you can still set it to tech support, there might be a chance that our support group can remotely login to check and hopefully fix the ReadyNAS. If you are within the 90-day support then its best that you call them, if not you can avail of a contract or maybe a per-incident support.
Regards,
- christjcomDec 12, 2016Aspirant
Thank you FramerV, so what I believe you are saying is that I now have to pay to fix a problem created by an official update?
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