NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
michaelsammler
Jan 10, 2022Aspirant
Boot up gets stuck on same file, tried booting into read only and stuck on different file.
Hello. There was an update, then I had a drive fail. I hot swapped it and everything seemed to work fine. Later when the nas shut down it would not boot up again. Raid X Netgear RAIDar shows my...
JeraldM
Jan 11, 2022NETGEAR Employee Retired
Welcome to the community!
I removed the dropbox link for your system logs since it contains risk of information leakage.
Upon checking disk_info.log, it seems that sdd (S/N: S301F6ZB) wasn't added to the RAID 5 and sda (S/N: S301EEYH) also has a high count of reallocated sectors despite being replaced couple months ago.
What we can do for now is to check the affected disks using their diagnostic tools.
Regards,
JeraldM
NETGEAR Community Team
michaelsammler
Jan 15, 2022Aspirant
Hello,
I have used the built in TEST DISK boot menu option and all the disks have shown no issues.
Are you suggesting a seagate test?
Michael
- StephenBJan 15, 2022Guru - Experienced User
michaelsammler wrote:
Are you suggesting a seagate test?Sounds like he is suggesting Seatools.
michaelsammler wrote:I have used the built in TEST DISK boot menu option and all the disks have shown no issues.
Netgear's threshold for bad sectors is higher than mine - I suggest also downloading the log zip file, and looking in disk-info.log.
- rn_enthusiastJan 15, 2022Virtuoso
Yes the disk-info.log log is good to look at.
You can get it by downloading the logs from the NAS via RAIDar here and then open the zip file and find the disk-info.log
- michaelsammlerJan 18, 2022Aspirant
Here is the DISK INFO LOG from the RAIDar downloaded logs. I made it a pdf file so I could attach. Hope that works.
Thanks for the clarification.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!