Booting Readynas 316 Stuck at 15%

Question

Running 6.7.5 firmware. &nbsp;I rebooted the NAS today and&nbsp;for the past 60 minutes, it's been on 15%. &nbsp;Is that normal? &nbsp;Should I just let it do its thing or is there something I can try?

joe_schmo · Answer

I rebooted... my chassis is good, but the /data volume is all red and the log says:

Remove inactive volumes to use the disk. Disk #1,2,3,4,5,6,1,2,3,4,5,6,1,2,3,4,5,6,

/eda1 shows resyncing at 20.01% on the display, but nowhere in the logs.

What can I do to get this back?

joe_schmo · Answer

joe_schmo · Answer

I keep posting my mdstat.log but the post keeps disappearing...

Marty_M · Answer

Hello joe_schmo,

&nbsp;
The &nbsp;message we are getting is not good. We may need to seek assistance from the engineers and/or higher tier who can remote in to the NAS and fix this from the backend.&nbsp;

&nbsp;

Unfortunately, It shows on your records that the support warranty of your product is already expired. You may try contacting support center and avail a support contract. That should allow you to extend the support for your product so they can escalate your issue to L3 or patiently wait for anyone in the community who has the knowledge in the SSH commands and fixing some issues from the backend.

&nbsp;
&nbsp;
Regards,
Marty_M&nbsp;
NETGEAR Community Team

joe_schmo · Answer

I have purchased a support contract. Even though it's 24x7,chat and phone support aren't available after 5pm,or on the weekends.I've asked for an update today and have no feedback from the level 3. I literally have no idea what is happening.

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Booting Readynas 316 Stuck at 15%

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