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Booting Spinning Up
Hi Sorry for the lack of detail however I think I am on the last release of RAIDar. My ReadyNAS Duo+ is booting spinning up constantly although I am sure when I went on holiday two weeks ago it ...
Based on the photo you have an NV+ v2, not a duo.
If the system isn't responding to the power button, you really have no other option but to pull the plug. There is some risk (and of course something is clearly wrong anyway). First try pressing the power button twice - that is the method to do a graceful shutdown of your NAS. See page 23 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Your best option is to contact Netgear support - you can ask for per-incident support, which is less expensive than a full support contract. They'll likely want you to boot the system into tech support mode, so they can access it remotely.
Based on the photo you have an NV+ v2, not a duo.
If the system isn't responding to the power button, you really have no other option but to pull the plug. There is some risk (and of course something is clearly wrong anyway). First try pressing the power button twice - that is the method to do a graceful shutdown of your NAS. See page 23 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Your best option is to contact Netgear support - you can ask for per-incident support, which is less expensive than a full support contract. They'll likely want you to boot the system into tech support mode, so they can access it remotely.
Hi Stephen
Thanks for your quick reply. According to my product registration I have an ReadyNASRND4000v2. Also I took a couple of shots from the RAIDar screen and of the NAS which now says spinning down not up.
Just to say that the box is not hot to touch at all - it's not even warm. Will it ever stop spinning so that I can access the NAS? I don't know why it is spinning given that the setting says that it is not turned on. I have attached a screen shot showing this as I can enter the Admin mode on the NAS by going in through the IP address even though it tells me that the NAS is offline, if I ignore this then it lets me look through the config. although I am still not sure if it will save any changes I might make.
Any advice on how I can turn off the spinning configuration given it is not even showing as on? Should I do a reset - if so how and what is the impact of doing this?
How do I access Tech Support Mode?
thanks for any help
hanks for any help
Kelly
Hold up... I have an NV+ v2 and I have seen this mesage on the LCD display - it was not a real problem, the display update seemed to have got stuck (crashed).
To power down you need two presses of the power button within a few seconds. Press once to initiate it, press again to start the power down process. If nothing happens, press again (third time) in case it didn't register :)!
After reboot, the display will work fine again, everything will be ok.
Hope this works for you.
OK so I pulled the plug and the machine powered up again and is working perfectly.
Thanks for the assistance
cheers
Kelly
I recommend you run a disk check and confirm the integrity of the volume. It may have done this already, check in the logs.
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