NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KellyGaddes
Jul 28, 2017Aspirant
Booting Spinning Up
Hi Sorry for the lack of detail however I think I am on the last release of RAIDar. My ReadyNAS Duo+ is booting spinning up constantly although I am sure when I went on holiday two weeks ago it ...
- Jul 28, 2017
Based on the photo you have an NV+ v2, not a duo.
If the system isn't responding to the power button, you really have no other option but to pull the plug. There is some risk (and of course something is clearly wrong anyway). First try pressing the power button twice - that is the method to do a graceful shutdown of your NAS. See page 23 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf
Your best option is to contact Netgear support - you can ask for per-incident support, which is less expensive than a full support contract. They'll likely want you to boot the system into tech support mode, so they can access it remotely.
KellyGaddes
Jul 30, 2017Aspirant
OK so I pulled the plug and the machine powered up again and is working perfectly.
Thanks for the assistance
cheers
Kelly
aks
Jul 30, 2017Virtuoso
I recommend you run a disk check and confirm the integrity of the volume. It may have done this already, check in the logs.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!