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KellyGaddes's avatar
KellyGaddes
Aspirant
Jul 28, 2017
Solved

Booting Spinning Up

Hi Sorry for the lack of detail however I think I am on the last release of RAIDar.   My ReadyNAS Duo+ is booting spinning up constantly although I am sure when I went on holiday two weeks ago it ...
  • StephenB's avatar
    Jul 28, 2017

    Based on the photo you have an NV+ v2, not a duo.

     

    If the system isn't responding to the power button, you really have no other option but to pull the plug.  There is some risk (and of course something is clearly wrong anyway).  First try pressing the power button twice - that is the method to do a graceful shutdown of your NAS. See page 23 here: http://www.downloads.netgear.com/files/GDC/RND2110/ReadyNAS_Duov2_NV+v2_HW_en_23-Mar-12.pdf

     

    Your best option is to contact Netgear support - you can ask for per-incident support, which is less expensive than a full support contract.  They'll likely want you to boot the system into tech support mode, so they can access it remotely.

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