NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can I backup nas config, take out disks, reset, restore backup and insert disk back to avoid data lo
My NAS keeps hanging after running for a while, day or days.
I can't find any clue so plan to reset it, but I like to keep the data on the disks (raid5)
If I take them out, backup config, reset, restore config and insert them in, will I loss the data, or it should be there as it was?
Thanks
9 Replies
Replies have been turned off for this discussion
itwinston wrote:
If I take them out, backup config, reset, restore config and insert them in, will I loss the data, or it should be there as it was?
The OS and the configuration is on the disks, and the system boots from the disks. A reset formats the disks and does a fresh factory install of the OS onto the disks. It does nothing to the rest of the chassis.
Therefore it is impossible to reset the NAS with no disks installed.
itwinston wrote:
My NAS keeps hanging after running for a while, day or days.
I can't find any clue
What NAS model do you have?
Have you downloaded the full log zip file (shortly after a hang)?
Thanks. That really helps.
The NAS is used for backup so it is easy to reset after copy data out. I put a new disk in for a week now and it runs well, so I guess it is a software issue. I will try to copy and reset today to save troubleshooting time.
May I know where to find full log? From the admin web portal I found logs of not much helpful details.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
